Well that's a surprise from ebay!

[indy4x]

I've been taking advantage of the change in sellers fees and flogging off a few old mobile phones we had kicking about

A few years ago they were top of the range but all 3 had some damage and had been sat in a drawer for over a year

1st surprise was how much they sold for, way way more than I expected

I did have an issue with 1 phone, it sold but buyer didn't pay. Same thing happened twice more with the same phone and at the 4th attempt the winning bidder actually paid

Phone was shipped using the eBay managed postal service (Royal Mail)

eBay confirmed when the phone was delivered and then 2 days later I get a message from eBay that the buyer had reported not receiving the phone!

As you can imagine I'm worried that I'm gonna lose the money

Anyways, eBay says, leave it to us, we will work with RM to try and understand what's happened and we will be in touch, in the meantime, your funds are frozen

5 days later, message from eBay confirming they had refunded the buyer, however, because I'd used their managed shipping options I was fully covered and get to keep the money

Well happy with the outcome, although I do suspect the buyer was pulling a fast one

 

[Farside]

Well happy with the outcome, although I do suspect the buyer was pulling a fast one

Phones attract the most scammers, it seems.
I have a couple of old ones I could flog, but I was able to download the android version of fubar2000 onto one and it will function as a music repository for the workshop sound system, so I'll likely keep that.

 

[Bki26]

eBay confirming they had refunded the buyer, however, because I'd used their managed shipping options I was fully covered and get to keep the money

Hmm might start using it myself then, have just been defaulting to royal mail 48 since can do the bring my label option but after reading the following it makes sense to try it - "Keep in mind that if you opt out, you won't benefit from the enhanced cover for loss or damage to the item during transit offered by Simple Delivery"

 

[indy4x]

@Bki26 the eBay managed postage option for the 3 phones I sold was actually Royal Mail, you get a QR code from eBay, rock up at a Post Office etc, scan the QR code and they print the label for you

 

[Bki26]

@Bki26 the eBay managed postage option for the 3 phones I sold was actually Royal Mail, you get a QR code from eBay, rock up at a Post Office etc, scan the QR code and they print the label for you

Most of stuff I sell I do collection with bring my label as works out cheaper than dropping off when I buy directly but through ebay you don't get bring my label just print own for collection

 

[vw1]

Most of stuff I sell I do collection with bring my label as works out cheaper than dropping off when I buy directly but through ebay you don't get bring my label just print own for collection

I do exactly the same , saves me going out and messing around with printer and I don't have one . I have been using this service for a year and half and sell weekly so it works for me. I always use tracking and big price items signed with compensation.

 

[JOEPRO]

Even better - don't leave the house at all.

Buy RM postage from ebay. Book free collection from your address the next day from RM. Postie picks up the parcel and sends email receipt.

 

[ukracer]

Well I have another issue with eBay after only using Amazon for months I purchased 2 sets of these.

Pardon our interruption...

I selected the 3rd image as I was a single center bolt fixing. But this is what I sent.

This was their reply....doh.

 

[dobbslc]

I feel your pain!
I've just ordered some soft close runners for a kitchen bin but they don't give an exact size, instead they give a selection that doesn't correspond to anything I have measured.
Oh well it's Amazon so if it's wrong they can have it back.

 

[Bki26]

I do exactly the same , saves me going out and messing around with printer and I don't have one . I have been using this service for a year and half and sell weekly so it works for me. I always use tracking and big price items signed with compensation.

Really tempted to buy a cheap label printer as would make life so much easier and save the postie bringing the label lol. Mostly use tracking 48 as its up to £150 compensation for only £3.4 and no other service comes close to that! Royal mail is really underappreciated imo.

Even better - don't leave the house at all.

Buy RM postage from ebay. Book free collection from your address the next day from RM. Postie picks up the parcel and sends email receipt.

You can book the collection when buying the postage on ebay, I just prefer the bring my label option so I don't need to print anything but you can only get that if you purchase directly from royal mail

 

[Bki26]

Well I have another issue with eBay after only using Amazon for months I purchased 2 sets of these.

Pardon our interruption...

I selected the 3rd image as I was a single center bolt fixing. But this is what I sent.View attachment 487409

This was their reply....doh.
View attachment 487410

Selecting the image doesn't do anything you'd need to do select the right drop down if they had it setup, from what little info given in the listing I'd say it's obviously the plate type since gives the dimensions and says comes with 4 screws.

Not the best listing and probably just a Chinese dropship seller but definitely not the bolt style

 

[DAPPH]

I've been taking advantage of the change in sellers fees and flogging off a few old mobile phones we had kicking about

A few years ago they were top of the range but all 3 had some damage and had been sat in a drawer for over a year

1st surprise was how much they sold for, way way more than I expected

I did have an issue with 1 phone, it sold but buyer didn't pay. Same thing happened twice more with the same phone and at the 4th attempt the winning bidder actually paid

Phone was shipped using the eBay managed postal service (Royal Mail)

eBay confirmed when the phone was delivered and then 2 days later I get a message from eBay that the buyer had reported not receiving the phone!

As you can imagine I'm worried that I'm gonna lose the money

Anyways, eBay says, leave it to us, we will work with RM to try and understand what's happened and we will be in touch, in the meantime, your funds are frozen

5 days later, message from eBay confirming they had refunded the buyer, however, because I'd used their managed shipping options I was fully covered and get to keep the money

Well happy with the outcome, although I do suspect the buyer was pulling a fast one

Can such sales be held in escrow , how does that work ? Does it give the seller better protections ?

 

[ukracer]

Selecting the image doesn't do anything you'd need to do select the right drop down if they had it setup, from what little info given in the listing I'd say it's obviously the plate type since gives the dimensions and says comes with 4 screws.

Not the best listing and probably just a Chinese dropship seller but definitely not the bolt style

I am amazed they still can't answer my question. This clearly shows they don't have a clue how confusing it is.
I fully expected after selecting the center bolt image before purchasing that is what I would get.

 

[ukracer]

The issue is I searched for the wheels and it took me to this image.



It actually told me I had purchased the items shown above as you can see.

The biggest issue is they shipped them before they replied to my message or they could have made things easy.

Looks like I am back to amazon....

 

[hotponyshoes]

Selecting the picture is an amazon thing.
On ebay its chosen via the drop-down lists.
Sometimes the pictures change according to what you choose from the list.

I suspect your issue is a Chinese (or non-English speaking) seller. Even if they have the item in the uk I expect the seller is based abroad and you are not actually talking to the same person that has/posts the item

 

[ukracer]

Selecting the picture is an amazon thing.
On ebay its chosen via the drop-down lists.
Sometimes the pictures change according to what you choose from the list.

I suspect your issue is a Chinese (or non-English speaking) seller. Even if they have the item in the uk I expect the seller is based abroad and you are not actually talking to the same person that has/posts the item

I didn't select the picture though. The picture came up as I searched Google.
I had no indication there was any other item picture until I had paid.
I have totally had enough now of lies , bullying making rules and the law up and it seems futile now to even try.
I am thinking of taking a break whilst contemplating a longer break. The more I see, watch read or hear the more I think people let power go to their heads.

There is just no accountability and people hide behind keyboards. At least the local school head teacher had the guts to phone me to suggest my comment about our local person who visited the school might be better deleted.. it wasn't even a bad comment but she claimed the school group on Facebook (a primary school) was for the kids.
Even when I explained kids in her school should not be on Facebook she did not follow the logic.

Thanks for your reply anyway.

 

[JOEPRO]

I didn't select the picture though. The picture came up as I searched Google.
I had no indication there was any other item picture until I had paid.
I have totally had enough now of lies , bullying making rules and the law up and it seems futile now to even try.
I am thinking of taking a break whilst contemplating a longer break. The more I see, watch read or hear the more I think people let power go to their heads.

There is just no accountability and people hide behind keyboards. At least the local school head teacher had the guts to phone me to suggest my comment about our local person who visited the school might be better deleted.. it wasn't even a bad comment but she claimed the school group on Facebook (a primary school) was for the kids.
Even when I explained kids in her school should not be on Facebook she did not follow the logic.

Thanks for your reply anyway.

I know this sounds crazy but bear with me-

Try a local supplier in person(?)

 

[indy4x]

Can such sales be held in escrow , how does that work ? Does it give the seller better protections ?

Sort of, after selling the last phone I had £150 in my eBay account

I wasn't planning on transferring to my bank account as I had some stuff to buy off eBay

When the buyer lodged the 'it hasn't arrived' case, eBay messaged me to say I couldn't withdraw the funds but I could still buy stuff with the funds on eBay which I did

Because I'd selected the eBay managed postal option, all the comms from them kept saying 'I was fully covered', obviously I was a little nervous that I'd end up losing the money but was keeping fingers crossed that was the case. They refunded the buyer and I got to keep my money

 

[dobbslc]

All these claims for "not delivered" goods will cost the delivery companies a fortune and then they'll stop sending them.

 

[Bki26]

I had no indication there was any other item picture until I had paid

I don't see how you managed that, you can literally see the other picture previews on the listing when you open it, plus you shouldn't just buy the first suggested sponsored ad on Google when a quick 2 seconds searching ebay gives what you want and cheaper!

Pardon our interruption...

Pardon our interruption...