I have mixed experience.
I had a leaking Camping cylinder so rang the number on it and BOC bloke came to my house and made it safe and told me as its a faulty one BOC would change it for another, well after several phone calls the not so local branch wanted me to make a two hour journey to swap his faulty bottle! After many Emails to head office they agreed to swap it via a local Garden centre, it was that bad I will never used BOC ever again. With my motor home I received a BOC Propane cylinder the valve is very stiff so I called them they will take it back as faulty but give me nothing in exchange its still full so I will just keep it.
Just be careful if the valves are fitted as there will still be around 4 bar in most cylindersCut the bottoms off with an angle grinder (or plasma if you are flash..) and they make good bells Hang a nice big one by the front door, along with a hammer on a string...That even reaches me back in the w/shop out back.
Slightly vivid memory of a garage fire, when one of the spectators was offed by an errant cylinder. He was well away, but it launched itself like a cruise missile.Just be careful if the valves are fitted as there will still be around 4 bar in most cylinders
I had a stray Y bottle, just took it back to the local BOC depot, unloaded it by some other ones, went inside and told that chap what I'd done and left.
There were a couple of old boc bottles here when I bought the place. I took them to the boc depot, unlOaded them, guy wasnt happy as I had no account etc, I said fine, just giving you your bottles back. He clearly didnt want them as they were old...15 years past last hydo test. I got in my truck left no name, or details and drive off.
I too had a very poor experience with BOC which meant I'd never deal with them again either.
As I was winding down my business prior to retirement, I'd cancelled my Argon/CO2 contract and they'd collected the bottle and had provided the paperwork proving they'd done so.
I'd kept on the Oxy/Acetylene bottles as my forge was being demolished to make way for a housing development and my landlord had asked me if I'd cut up some structural steel into manageable lengths to allow him to weigh it in.
Having done so, I cancelled the Oxy/Acetylene rental and BOC collected, again issuing me with the relevant paperwork.
About three months later I noticed the debit for the Argon/CO2 rental had reappeared in my bank statement, on ringing BOC they insisted that I still had their bottle and therefore I was obliged to pay the due rental for it.
By then my Migatronic 325 Compact was well on its way to a new life in Poland and I had no workshop, let alone BOC's bottle sitting in it.
Unbelievably it took about 2 months to sort it out during which time they continued to dip into our bank account.
Eventually they admitted their mistake, and I got my money back, it appeared that they had my notification ending the bottle rental but no paperwork proving the bottle had been returned, I considered myself fortunate to have kept my copy intact, paperwork usually ended up covered in soot, scale and weld spatter.
Do miss having the Oxy/Acetylene though but not at BOC's prices.
What about disposing of the 'Disposable' type. I have just taken three (CO2 and Argon) to my local recycling centre (read dump) and they begrudingly took them and placed them with the LGP type bottles. They did say that they wouldn't take any more. So what or where is the correct place to dispose of them?
This is something that has bothered me for a while, so I had a browse and came across this advice:
1. Ensure the cylinder is totally empty by fitting the torch / regulator and opening the valve fully.
2. Remove the Schraeder valve (same as a car tyre valve). Do they all have those?
3. Deface the label / mark "Empty".
4. Dispose in metal waste skip.
It seems obvious now I've read it, but didn't seem so before.
Maybe a bit off topic, but used razor blades pose a similar problem.