Auto renewal car insurance

[rhubarb7]

If the firm has a social media page on Facebook, make yourself known on there politely but firmly.

I did this with a well known Car insurance firm and it was sorted within an hour.

I had tried phoning, I resorted to hand delivering a letter to their building, it had no post box. I managed to hand over the letter to a security guard.
So when I got home I went on Facebook, sorted.

Worked with TalkTalk too.

 

[mike os]

I never let them keep my details... not any more.

 

[Bornfree]

Success today. Went to the bank, lady at the counter said "sorry it cannot be stopped as you gave permission to the insurance company to renew" I asked to see the manager. Manager was busy so I said no problem I will sit on the floor and wait. Suddenly the manager wasn't busy so I showed the manager the page from the citizens advice bureau saying the bank must stop a payment if the account holder requests it. Manager then says he cannot do it from the branch and gives me a number to call. So being an untrusting sod I say "let's use your phone" he very reluctantly lets me call the number and they couldn't have been more helpful.
It makes me wonder if the banks and insurance companies are in it together.

 

[gaz1]

more like banks, direct debit and any company are all in it together

like you have found out its difficult in trying to stop a DD i also dont see the need to have to contact another number to have a DD stoped when it should be ready available within your own bank

 

[slim_boy_fat]

threatening to close my account and go elsewhere...

Sadly, their response to that particular threat might be....

 

[Shedendman]

Cannot do it online telephone only.

Strange,you should have got an email telling you when its about to end,there,you have the option to end it within a certain time

 

[Bornfree]

Strange,you should have got an email telling you when its about to end,there,you have the option to end it within a certain time

I did. But couldn't get through on the phone. Phone only no way of cancelling online

 

[ukracer]

They charge £60 to cancel after the policy starts.

Not in the first 14 days surely?

 

[finyuk2005]

just been through this with the girlfriends insurance,
She canceled the auto renewal 3 months ago after i advised her to do so, she got email confirmation
come renewal time she gets her quote that is £400 more than last year! but thats ok, because she cancelled auto renewal and didnt accept the renewal that they had quoted her for... next letter says that her insurance has been cancelled... then very soon after she gets a letter threatening debt collectors if she doesnt pay them £1500!
It took a lot of time on the phone to sort it all out, they promised written confirmation that it is all sorted and even that took more phonecalls and several weeks,
they didnt seem to know their **** from their elbows!

 

[Robotstar5]

just been through this with the girlfriends insurance,
She canceled the auto renewal 3 months ago after i advised her to do so, she got email confirmation
come renewal time she gets her quote that is £400 more than last year! but thats ok, because she cancelled auto renewal and didnt accept the renewal that they had quoted her for... next letter says that her insurance has been cancelled... then very soon after she gets a letter threatening debt collectors if she doesnt pay them £1500!
It took a lot of time on the phone to sort it all out, they promised written confirmation that it is all sorted and even that took more phonecalls and several weeks,
they didnt seem to know their **** from their elbows!

You do realise than for any future insurance quotes, car, house etc. when they ask the question "have you ever had insurance declined or cancelled" you will have to answer yes then a lot of places don't want to insure you

 

[gaz1]

You do realise than for any future insurance quotes, car, house etc. when they ask the question "have you ever had insurance declined or cancelled" you will have to answer yes then a lot of places don't want to insure you

that shouldnt apply as you have followed the cancelation rules written on the insurance document

therefore your not lieing when you replyed with a no too have you ever had an insurance declined or cancelled

and any company that has blacklisted you for a canceled insurance of non fault would be liable for a large claim against them

 

[AVI_8]

I have auto renew set up just in case they forget to send a renewal, however I always change insurers every year as it’s the only way to get the best price, also you need to take out new insurance around 3 weeks before renewal in order to get the cheapest price and not a lot of folk know this, a renewal from existing insurers will include a price increase of 30 to 100% in my experience, however it is a pain in the backside cancelling existing insurance, I have 4 cars which is 4 times the hassle, just cancelled 1 last week, 40 minutes on the phone, next time I might try the new customer on the call option list I’m sure that’ll get an answer sooner.

 

[addjunkie]

I have auto renew set up just in case they forget to send a renewal, however I always change insurers every year as it’s the only way to get the best price, also you need to take out new insurance around 3 weeks before renewal in order to get the cheapest price and not a lot of folk know this, a renewal from existing insurers will include a price increase of 30 to 100% in my experience, however it is a pain in the backside cancelling existing insurance, I have 4 cars which is 4 times the hassle, just cancelled 1 last week, 40 minutes on the phone, next time I might try the new customer on the call option list I’m sure that’ll get an answer sooner.

This is a very good description of whats called progress……annoys the hell out of me everytime I have to deal with any if these organisations. Amazes me who they actually stay in business. “Your call is important to us, please hold till you loose the will to live, we are very busy taking other peoples money due to COVID”

 

[finyuk2005]

You do realise than for any future insurance quotes, car, house etc. when they ask the question "have you ever had insurance declined or cancelled" you will have to answer yes then a lot of places don't want to insure you

thats exactly what i was most worried about, and the credit rating if the debt collectors were involved, my girlfriend is German though, so has a very good angry voice, and they assured her that everything was sorted in that regard