grim_d
Unlikeable idiot.
- Messages
- 4,275
- Location
- Scotland - Ayrshire
Profit/Production ALWAYS overrules Quality! I learnt that in Aerospace over the last 40 years
The stories I could tell...
After 8 years I'd had enough.
- Thread starter Jack_K
- Start date
The stories I could tell...
After 8 years I'd had enough.
Jack_K
Member
- Messages
- 483
- Location
- Australia
These appear to have the top plate just sat on top and welded, I think without the thread being machined down.Noo, just cutting the tops off and welding is not good enough for axle stands. The threaded part should be turned and the tops machined to fit on the spigot before welding on securely. Like Jack’s blue pic above - but likely welded on both top and bottom sides.
Everything is ‘quality’. Don’t be fooled by that description! These happen to be very low quality
Barking Mat
Cuddler of hedgehogs.
- Messages
- 13,471
- Location
- France, Brittany.
I wouldn't use them.
Oh no.
I might fix them, but I'd want refunding for my time.
Blame and shame frankly.
Oh no.
I might fix them, but I'd want refunding for my time.
Blame and shame frankly.
Jack_K
Member
- Messages
- 483
- Location
- Australia
The store contacted the manufacturer and they both worked out it would be silly for them to be sent back to the store then to the manufacturer and then new ones back the same way. They are going to send me new ones of the defective parts direct from the manufacturer. I will be able to keep the bad ones which now I could modify by putting a flat round pad on them which would be better suited to my main use.
If the new ones turn out to be bad I guess I will have to name them.
If the new ones turn out to be bad I guess I will have to name them.
slim_boy_fat
Member
- Messages
- 29,532
- Location
- Scottish Highlands
And hope they're not so bad as the first. Seems that they're at least they're trying to do the right thing by you, shame their Quality Control let them down.
Jack_K
Member
- Messages
- 483
- Location
- Australia
The manufacturer decided that replacing the threaded rod and top section would be too complicated so they would have to send out whole replacements. They seem to have no problem with that except that they claim their courier will not collect/deliver with a residential address. I haven't heard of couriers which will not, just that they usually charge an extra fee. Luckily the seller has been very helpful and is happy to get them sent to them and then they will send them to me (and try to charge the manufacturer). The seller also doesn't know why they can't use a residential address, I think the manufacturer is just trying to be cheap.
I could easily remove the top section as it is just a couple of blobs of weld on the threaded rod which stop it from lifting out. They think it is difficult so if they want to pay to send whole replacements they can, plus I will hopefully get ones without massive runs in the paint. I guess they wouldn't want someone who could actually weld to work on them.
I could easily remove the top section as it is just a couple of blobs of weld on the threaded rod which stop it from lifting out. They think it is difficult so if they want to pay to send whole replacements they can, plus I will hopefully get ones without massive runs in the paint. I guess they wouldn't want someone who could actually weld to work on them.
daedalusminos
Member
- Messages
- 2,337
- Location
- Norwich
All this suggests they aren't manufactured in Germany....I guess China is closer 
Were they marked TUV?
Were they marked TUV?
Jack_K
Member
- Messages
- 483
- Location
- Australia
Not sure where you got Germany from.All this suggests they aren't manufactured in Germany....I guess China is closer
Were they marked TUV?
They are labelled as made in Australia and I am sure that at least the base is. Unfortunately made in Australia (like any country) does not mean that the whole thing is. For all I know the threaded rod could be made in China and have the welding done there.
daedalusminos
Member
- Messages
- 2,337
- Location
- Norwich
Sorry, my bad.... you should have got some German ones with TUV certification though 
But seriously, if it was a domestic transaction, are the consumer rights really that different over there? I'd be insisting on full refund as you've (probably) now lost confidence in the manufacturer.
But seriously, if it was a domestic transaction, are the consumer rights really that different over there? I'd be insisting on full refund as you've (probably) now lost confidence in the manufacturer.
jerrytug
Member
- Messages
- 1,837
- Location
- Isle of Wight
I am led to believe that some 20% of the Australian population are recent arrivals from the Far East anyway, so sadly 'Made in Australia', even if true, may not guarantee conscientious workmanship anyway.
I'm another who would have wanted a refund, and in England it would have been easy to get one.
I hope you have time to post photos of the replacements when they arrive...
8ob
Member
- Messages
- 14,384
- Location
- Nescient in the vale
When it comes to monkey mig welding I dont think there is much in the way of training or quality control. A guy I know went for a job as a "trainee welder" in a replacement exhaust system factory, they had him glueing pipes to silencers, no previous experience whatsoever and the company had him churning out the product by lunchtime.He only lasted a week, the sea of pipes/silencers put in front of him never got smaller and never would.
Bob
Bob
zzr1200
Working at 650 ft on open steel work.
- Messages
- 6,334
- Location
- Glapwell, Chesterfield, Derbyshire, UK
Does Australia not have a Health and Safety or Trading Standards type set up, you could report them to for selling unsafe/dangerous equipment?
I tend to find when H&S or T.S. get involved the companies roll over and exchange dangerous goods.
Jack_K
Member
- Messages
- 483
- Location
- Australia
Sorry, my bad.... you should have got some German ones with TUV certification though
But seriously, if it was a domestic transaction, are the consumer rights really that different over there? I'd be insisting on full refund as you've (probably) now lost confidence in the manufacturer.
I am sure I could get a refund easily if I asked for one, I think I am just too nice to annoy them.
I hadn't thought of that, I might see what I can do easily.
If anyone has any recommendations of axle stands which won't be too expensive to get in Australia that would be great.
Morrisman
Forum Supporter
- Messages
- 8,942
- Location
- Staffordshire, England
When I lived in the Philippines I would occasionally order car parts from several different US suppliers, Summit, Jeggs, Speedway etc. Most of the stuff would arrive in flamboyant boxes, proudly proclaiming 'Made in the USA'....
....which the boxes probably were. But when you find little gold 'Made in Taiwan' stickers on the actual products it all becomes clear.
Morrisman
Forum Supporter
- Messages
- 8,942
- Location
- Staffordshire, England
And I also remember comparing a £80 electric cooling fan, from Summitracing, to a £10 item I had bought locally.
Exactly the same, exactly, made in the same factory, but sold without the flash packaging. But with the same little gold 'Made in Taiwan' sticker.....
zzr1200
Working at 650 ft on open steel work.
- Messages
- 6,334
- Location
- Glapwell, Chesterfield, Derbyshire, UK
That looks better....
