Hi Neil, Thanks for your feedback. I am sorry that Steveweld didn’t react quick enough, this is not a typical experience, but it’s also a real shame that as soon as it was apparent that you were unhappy with the response that you didn’t contact me directly to discuss other options before placing an order. I don’t know of the spec of the Lorch machine that you received pricing for so I can’t comment on the pricing except to say that the RRP for the Kemppi machine you have purchased is in excess of £12,000 so if you managed to get one for less than £4,300 then I don’t think there would of been anything we could of done anyway. https://www.unitedwelding.co.uk/kemppi-x8-pulse-mig-welder-500amp-415v--4257-p.asp ***EDIT*** Having looked at the price range of the MicorMigs, £4,300 for a ready to weld water-cooled package, in my opinion is not as high as you feel it is, but this would also depend on which front panel and which features were enabled. I would be very grateful if you could forward me a copy of the email to email@example.com so I can check for sure. However for your own piece of mind, I would also double check that it is really the 500 amp X8 machine that you have ordered because I have came against this machine many times since its launch at various end users and I have never seen or heard of a 500 amp X8 machine for anything like the pricing that you mention (Less than £4,300). For that price is could certainly more likely to be the older style Fastmig, unless they have some really attractive pricing available in your area by way of a promotion or something, but its certainly worth double checking just incase. Enjoy your new machines when they arrive and I wish you the best of luck for the future.