Hello there. I have this unfortunate event were i bought a Lorch HandyTig 180 ac/dc from amazon.de(not via a seller directly from amazon.de) The package arrived yesterday but was in bad condition and upon oppening i found a dent on one of the sides. Also the dinse connector show some marks of possible usage. The problem is i can only test stick welding because i dont have a torch for this yet.Ill test it today. I already contacted Lorch to ask them if the dent could be a problem for future warranty claims and they responded with a : "I aplogize, but we can not help you with this case. Please contact your seller (Amazon) about this damage." Video 1 Video 2 My questions.: 1)Is this sticker missing normal? 2)Would you keep this welder? If its just cosmetic wear in the end? Does lorch honor warranty claims with minor casing damage? Maybe someone had a similar situation with this. 3) When i power the machine from the IO switch on the back it makes two "TACK" sounds from the front as it powers up. Is this normal?(ill post video later this day) Unfortunately thats my first TIG machine and not that good start.