redlig
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How about NEVRI .
- Thread starter Bsmith
- Start date
redlig
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The fly in your comments is in the last line. People will always choose the cheap option in the mistaken belief that it will be OK for them ,until it all goes T$t's up and them they will still carry on using the same carrier or whatever.
I have a rule basically I will not deal with Hermes/Evri they may have changed their name but their reliability if anything is worse Most suppliers are happy for me to request that shipments are made by DHL or even in the case of smaller packages Royal mail/parcel force. It might cost a little more but at least you can make plans around the delivery
MysterG
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Problem is almost everyone will have bad experiences with all couriers/postal services.
As I say I'm waiting for a Parcelforce delivery for yesterday that they have no knowledge of.
In the past they have managed to not be able to find my address on a number of occasions.
And once managed to destroy a parcel completely.
Evri/Hermes are generally quite good for me.
It's really pot luck as to the driver you get delivering in your area rather than the company involved in my experience.
redlig
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Agreed, we have a really good every delivery 'person' but at the end of the day it's the company that employs them and are responsible for their actions.
"Evri man has arrived!" https://www.facebook.com/reel/228432709683836
MysterG
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Well I take it back.
Today it is chucking it down. Like persistently pouring.
Expecting an Ebay parcel, get notification on phone that it's been delivered.
Funny, both me and Mrs G are home and no doorbell or knock.
It's bin day so they are not outside for anyone to put anything in.
Go outside (did I mention it's raining) to have a look and find the parcel laying on the floor under the oil tank.
The best bit is it was small enough to fit through a letter box which is about 4ft from it's final resting place.
Luckily the parcel was double bagged by the seller so the contents remained dry.
Anyway it was "delivered" by Evri .... the local person must have changed
Today it is chucking it down. Like persistently pouring.
Expecting an Ebay parcel, get notification on phone that it's been delivered.
Funny, both me and Mrs G are home and no doorbell or knock.
It's bin day so they are not outside for anyone to put anything in.
Go outside (did I mention it's raining) to have a look and find the parcel laying on the floor under the oil tank.
The best bit is it was small enough to fit through a letter box which is about 4ft from it's final resting place.
Luckily the parcel was double bagged by the seller so the contents remained dry.
Anyway it was "delivered" by Evri .... the local person must have changed
rcx132
Philip
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I agree, it's the driver's that pay for our low cost delivery. At one point Evri were charging £2.85 for parcels. How is that sustainable?
MattF
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IMHO, yes.
And ideal world insisted on sending out a double air fryer no less than 3 times and all 3 were never received.
Guess it explains why Ideal World seem to have gone bump.
And they were using Evri. Refused to use an alternative.
Evri send me an email the day after I complained and asked me to fill in the few questions at the bottom of the page if I had still not received the parcel. I didn't respond so all should be ok with Evri.
Now I am having problems with Amazon or who ever they deliver with. They say a parcel was delivered to me which wasn't and when I look up the tracking details it says.....'Parcel was handed to resident. Received by or left at: DXW3'. When I google DXW3 I find it is an Amazon store in Weybridge which is 228 miles away from my address. Fantastic.
MysterG
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Well further to this today the parcel turned up.
Two weeks late and battered to buggery.
Tracking info is now magically available and it seems to have been bouncing around their depots (quite literally given the state of it!!
) and at one point was highlighted as damaged and repaired.I've not opened it to see if the contents are intact, Toolstation refunded me last week and I bought the stuff in store and have used it.
brightspark
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Well further to this today the parcel turned up.
Two weeks late and battered to buggery.
Tracking info is now magically available and it seems to have been bouncing around their depots (quite literally given the state of it!!
View attachment 408724
I've not opened it to see if the contents are intact, Toolstation refunded me last week and I bought the stuff in store and have used it.
wunder how many miles its clocked upParcel arrived today from Amazon, I had ordered 2 Lessman's wire brushes, parcel contained one.
Back on to customer service and after receiving massive apologies they asked if I would prefer to return parcel for a full refund or keep what I got and get a partial refund? I replied that I would prefer to get another wire brush but if they couldn't do that I would accept a partial refund.
They said they would refund for 1 wire brush and I should see it in my account within 12 hours.
Ok I suppose not so bad, but it was a lot of hassle for me.
But, they are going to refund me £11 which is what I paid for the wire brush that I didn't get and I have since found that if I was to re-order, same wire brush has gone up in price to £16.75
Feels like I'm loosing out somewhere.
That happens a lot.
When our star Amazon searcher was active @Kram . It was not unusual to get them to send it (but not really) so it never came and if you tried to reorder the item had gone up.
I worked out the item was stocked by amazon but once they ran out the price defaulted to the direct supplier price.
