waddycall
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Some are busy exhausted gits.4 days is too much. Some heating engineers take a busted boiler in winter quite seriously and do their best to sort it quickly.
Otoh, some are lazy uninterested gits.
Some are busy exhausted gits.4 days is too much. Some heating engineers take a busted boiler in winter quite seriously and do their best to sort it quickly.
Otoh, some are lazy uninterested gits.
Stop complaining and either contact him or find another plumber ffs.Sorry but in this modern age, with many quick and easy ways to send a message, being 'busy' is a lame excuse.
Like I've said before, just be honest from the start, can't get back to some one within a week or don't want the job period, fine,...worst thing is leaving folk in the dark/hanging.
Stop complaining and either contact him or find another plumber ffs.
He's not charging you for a quote. He hasn't charged you for the time out of his workday to visit and assess your job. He either is busy and hasn't had time to hunt down obscure parts or it's not a profitable job for him so been pushed to the back of the quote pile.
But you felt strongly enough to create a whole thread about it here.Bit touchy aren't you?....I'm guessing that you treat potential customers the same way then.
I'm certainly not going to chase anyone who clearly doesn't want to do a job,...no trust in him actually turning up to do the job now.
But you felt strongly enough to create a whole thread about it here.
I work 10-12 hour days. Finding time to quote is an ongoing issue. I make potential customers aware when they can expect to receive a quote. If I'm running behind il pop them a message. That's my concern.
It's your attitude that I don't like
He should do it when he gets home from work. You don't know his situation his workload. His family life
Maybe he didn't like your attitude and doesn't want to work for you.
I'm booked nearly full till May so I can't have many dissatisfied customers.
Try it from my point of view
You give up 2 hours of your own time and fuel to visit
You spend another hour and a half getting material prices together and building the quote.
You email it off and nothing
Not so much as an acknowledgement of receipt. Happens a lot.
Sometimes I get a bad vibe yes
It goes to the bottom of the pile and better options take precident. That's my decision. I'm my own boss.
Did the boiler get fixed yet?
Is the boiler giving a fault code, what exactly is it doing?
Or pump not running when itswitches to hot water.
Either diverter or plate heat exchanger
What boiler is it?
It's a Baxi 105e, the whole diverter assembly is fairly new.