PayPal! Last November I ordered something off a FaceBook advert (a proper one by a company, I don’t mean a classified ad) paid for it via their website/online shop with PayPal. Around December I received notification to say that it had been dispatched and they sent me the tracking details. The link for the tracking details was via a Chinese tracking service so all of the writing was in Chinese. Anyway fast forward to Jan 2019 and it says that it has arrived with Royal Mail and that it’s “in transit” But that’s it. No further information. I emailed the seller and they kept saying in pigeon English to “be patient” and so this goes on. Towards the end of March, I opened up a dispute with PayPal 3-4 days before the deadline, saying the goods hadn’t been delivered and send them screenshots of emailed correspondence as well as screenshots of the tracking clearly stating that the goods were still in Transit and had not been delivered. I got notification today from PayPal that they have ruled in the sellers favour as they have provided proof that the goods have been delivered but the Royal Mail tracking website still states it’s in Transit as it has done since January. As far as I can see there is no option via PayPal to appeal their decision. Any ideas?