Pretty poor really.
But one nut for a rear hub is not a lot to ask for in the 21st century.I wouldn't imagine they be an 'often-asked-for' item?They won't keep stores stock for stuff folk don't often ask for.
Your lucky...lolCentralised store for Skoda, VW, Seat, Audi and Mann parts are only 3 miles from me yet if I order from main agent it takes at least a day before I get phone call saying they are ready for collection. Now I go direct to the stores - no cheaper than main agent but saves the wait.