The Artilleryman
Member
- Messages
- 449
- Location
- Boston UK
Hermes were due to deliver a parcel on Thursday last week and as we would be away from early morning for 5 days, did a diversion to next door neighbours, and got an email confirming this action.
Email before we left said will be delivered between 0800 & 1000. We left at 0900.
When we got back on Monday, collected said parcel only to be told it had only arrived an hour before we got home (normal time for our local Hermes delivery person).
Checked cctv to find that a Hermes EE had tried to deliver the parcel to our address, Thursday, Friday & Saturday mornings - no attempt to deliver next door. And yes Monday afternoon our regular delivery driver delivers it next door.
If anything comes via our regular delivery person, everything is fine, but if not it's a disaster - 5 so far.
Email before we left said will be delivered between 0800 & 1000. We left at 0900.
When we got back on Monday, collected said parcel only to be told it had only arrived an hour before we got home (normal time for our local Hermes delivery person).
Checked cctv to find that a Hermes EE had tried to deliver the parcel to our address, Thursday, Friday & Saturday mornings - no attempt to deliver next door. And yes Monday afternoon our regular delivery driver delivers it next door.
If anything comes via our regular delivery person, everything is fine, but if not it's a disaster - 5 so far.