Ebay hacked

[ford34/2]

strange, by the time I closed one window and opened up my mail window -- confirmation E mail containing a link was there, whole password change completed in 2 or 3 minutes, took longer to sort out password manager. ( Thursday,Yesterday early evening)
Stan

 

[ronan]

I got my email in a few minutes, do it again maybe ?

 

[CRB]

Tried a load of times now and still nothing,

I have not linked my mobile to ebay, so they could try texting a phone which has a call blocker on it.........that did not work either.

 

[ronan]

Have you checked your junk folder in your email ? They might be going in there for some reason.

 

[CRB]

Yes Ronan, I do that as a matter of course each time a new message appears there.

Still nothing. I suppose I will be phoning them.

 

[Robotstar5]

Just done mine, only took a couple of minutes. All the press about password hacking has made me consider some form of password manager, looked at KeePass but open to suggestions.

 

[CRB]

Done at last, and Dearly Beloveds' too.

The links through 'Forgotten Password' etc did not produce anything, so I used 'Contact Us'. This gave Email, Text, and PhoneBack. The last option was not available through my original route, on either account.

Both done in under a minute, and I still have not received an email, over 24 hours now.

 

[ford34/2]

Got a message off E bay today:: Came on a proper headed E mail etc, but without my Name, or user name.

IMPORTANT: PASSWORD UPDATE

Dear eBay Member,

To help ensure customers' trust and security on eBay, I am asking all eBay users to change their passwords.

Here's why: Recently, our company discovered a cyberattack on our corporate information network. This attack compromised a database containing eBay user passwords.

What's important for you to know: We have no evidence that your financial information was accessed or compromised. And your password was encrypted.

What I ask of you:
Go to eBay and change your password. Changing your password may be inconvenient. I realize that. We are doing everything we can to protect your data and changing your password is an extra precautionary step, in addition to the other security measures we have in place.

If you have only visited eBay as a guest user, we do not have a password on file.

If you used the same eBay password on any other site, I encourage you to change your password on those sites too. And if you are a PayPal user, we have no evidence that this attack affected your PayPal account or any PayPal financial information, which is encrypted and stored on a separate secure network.

Here are other steps we are taking:

• As always, we have strong protections in place for both buyers and sellers in the event of any unauthorized activity on your account.
• We are applying additional security to protect our customers.
• We are working with law enforcement and leading security experts to aggressively investigate the matter.

Here's what we know: This attack occurred between late February and early March and resulted in unauthorized access to a database of eBay users that includes customers' name, encrypted password, email address, physical address, phone number and date of birth.

However, the file did not contain financial information. And, after conducting extensive testing and analysis of our systems, we have no evidence that any customer financial or credit card information was involved. We also have no indication of a significant spike in fraudulent activity on our site.

We apologize for any inconvenience or concern that this situation may cause you. As a global marketplace, nothing is more important to eBay than the security and trust of our customers. We know our customers have high expectations of us, and we are committed to ensuring a safe and secure online experience for you on any connected device.

Devin Wenig
President, eBay Marketplaces

 

[Robotstar5]

Got an e-mail confirming I'd changed my password on Saturday, then another Sunday recommending I change my password