Distance selling regs give him that if he buys mail order.something they will give u your money back after it doesnt do what it is supposed to do after giving u the patter and says it will
The Distance Selling Regulations state that your right to cancel an order starts the moment you place your order and doesn’t end until seven working days from the day after you receive your goods.
This is the minimum consumers must be given and many sellers choose to exceed this, so always check the terms and conditions in case you have longer to return your items.
As this seven-day working period is the time you have to decide whether to cancel, by law the seller can’t say that you must have returned the goods within this time frame.
Having said that BrightSpark is more knowledgeable than I am . I have NO real world experience in this field and only going on what I have read and been told.