Bahco - first warranty claim

  1. Craig-SM

    Craig-SM Member

    Messages:
    393
    Location:
    Leeds
    I'm a bit of a fan of Bahco as I'd never broken any of their socket sets but last week I managed to break the universal joint in my socket set.

    Xwj30IE6Q1GORZNWbW+V3A.jpg

    Let's just say it was very hot when it fell off the impact gun. Whoops did I use it on an impact gun! This is why you don't use standard sockets on an impact gun, especially under the extremes of a Milwaukee 1/2" high power. I now have a proper impact rated swivel joint :laughing:
    Anyway it was replaced without problems and they're still my trusted brand as I've never broken any of their sockets under normal or even abnormal use and needed a special kind of stupid to destroy one.
     
    zx9, slim_boy_fat, AndersK and 5 others like this.
  2. Pete.

    Pete. Member

    Messages:
    8,120
    Location:
    Kent, UK
    I've blown a couple of those apart using them on my rattle gun. Not Bacho ones though. I don't think it's reasonable to expect the normal ones to put up with that.
     
    eLuSiVeMiTe, mtt.tr and stuvy like this.
  3. mr haynes Member

    Messages:
    251
    Location:
    uk
    Another Bahco fan here, never broken any of their stuff.
    What's that? you're not supposed to use windy guns or hammers or presses on sockets and spanners......:whistle:
     
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  4. Craig-SM

    Craig-SM Member

    Messages:
    393
    Location:
    Leeds
    I had hoped to get away with it and it had already taken a beating on the previous 3 bolts it had removed but gave it’s all on the final bolt, luckily as the bolt did too.
    Hopefully the impact rated one will survive better.
     
  5. stuvy

    stuvy Member

    How do you do it with bahco? Via post I guess?
     
  6. Craig-SM

    Craig-SM Member

    Messages:
    393
    Location:
    Leeds
    https://www.bahco.com/en/after-sales-service/

    I just used the Contact Bahco. They asked for a picture, how long I’d had the tool and what I was doing when it broke. A replacement was then sent in the post. Not the quickest method but also one you don’t need to do often either.
     
  7. mtt.tr

    mtt.tr Member

    Messages:
    578
    Essex England
    Did you say it was on an impact gun?
     
    eLuSiVeMiTe likes this.
  8. Craig-SM

    Craig-SM Member

    Messages:
    393
    Location:
    Leeds
    That may have been omitted.
     
    LewisT, Maker, jerrytug and 1 other person like this.
  9. Richard.

    Richard. Member

    Messages:
    18,009
    Location:
    Cambridgeshire
    They’ll know now :laughing:
     
    eLuSiVeMiTe likes this.
  10. Craig-SM

    Craig-SM Member

    Messages:
    393
    Location:
    Leeds
    Somehow I doubt the lady I dealt with frequents this forum.
     
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