Robert Weaver
Forum Supporter
- Messages
- 393
- Location
- Belper
I'm constantly worried by the exploitation of the vulnerable when it comes to online banking, as I've seen my old man nearly get stung. My bank, the co-op, sends random messages on awareness of ongoing and generic scams, so I thought I'd share incase anyone wants the information. Disregard if you're aware...
https://www.co-operativebank.co.uk/content-hub/articles-and-advice/computer-software-scams/
New fraud scam, be aware and stay safe
Protecting you against fraudsters is extremely important to us. We want to make you aware of a dangerous new scam that is currently circulating.
Criminals may try to contact you posing as The Co-operative Bank or other well-known companies. This could include your internet service provider, Microsoft or even Amazon.
A persuasive fraudster will use tactics designed to make you worry. They might claim that they have spotted a security issue with your computer or internet connection, or that they've noticed suspicious activity. They will then offer to help you to fix this issue by:
Instructing you to download an app or click a link to download software onto your mobile or computer. This software is often called AnyDesk or TeamViewer.
Doing this will allow the criminals to gain access and take control of your device.
During this conversation the caller will have full control of your devices. They will ask you to log onto your emails and online banking. Without you even knowing, fraudsters could make payments from your accounts. They will also block genuine calls from us, so we can't warn you of any suspicious activity we identify.
Remain vigilant
If someone calls you, no matter who they say they are, never download any software or apps onto your devices based on their instructions. Whether it's your laptop, computer or mobile device.
Remain vigilant - especially if the caller is asking you to log onto your online banking accounts.
If you receive a call, and something doesn't feel right, hang up immediately and call* 159 to speak to our fraud team.
https://www.co-operativebank.co.uk/content-hub/articles-and-advice/computer-software-scams/
New fraud scam, be aware and stay safe
Protecting you against fraudsters is extremely important to us. We want to make you aware of a dangerous new scam that is currently circulating.
Criminals may try to contact you posing as The Co-operative Bank or other well-known companies. This could include your internet service provider, Microsoft or even Amazon.
A persuasive fraudster will use tactics designed to make you worry. They might claim that they have spotted a security issue with your computer or internet connection, or that they've noticed suspicious activity. They will then offer to help you to fix this issue by:
Instructing you to download an app or click a link to download software onto your mobile or computer. This software is often called AnyDesk or TeamViewer.
Doing this will allow the criminals to gain access and take control of your device.
During this conversation the caller will have full control of your devices. They will ask you to log onto your emails and online banking. Without you even knowing, fraudsters could make payments from your accounts. They will also block genuine calls from us, so we can't warn you of any suspicious activity we identify.
Remain vigilant
If someone calls you, no matter who they say they are, never download any software or apps onto your devices based on their instructions. Whether it's your laptop, computer or mobile device.
Remain vigilant - especially if the caller is asking you to log onto your online banking accounts.
If you receive a call, and something doesn't feel right, hang up immediately and call* 159 to speak to our fraud team.