Anyone had dealings with Mac tools?

[armalites]

I've had some of my Snap-on tools in daily use for 25 years or more, honestly can't recall last time I had to return anything.

I'm a big Milwaukee fan and own quite a few but they are in for a bit of a rough time with their redesigned M18 HI Torque impact guns, they are failing left/ right and centre.

My old Snap-on 18v 1/2 inch and 14v 3/4 inch are still in use at 20 years old, can't say fairer than that.

I saw that about the new M18 on the torque test channel. My lads M12 stubby has been back for repair twice now, one of his M18 grinders has been back too. To be fair they did collect them and repair within a week.

Snap On will always have haters purely due to the cost, I'm not on the spanners for a job but I have quite a bit of Snap On stuff and most of it is just nice to use. Maybe it's a placebo effect, if it is then so be it. I can see many good reasons for not having it, if you have workers who think smacking ratchet/spanners/screwdrivers etc with a hammer is proper use then you really don't want to be spending £100+ on Snap On ratchet. The one thing I really like is the amount bits I bought years a go which you can still buy today but cost twice as much as they did when I bought them.

I have some 14.4v Snap On stuff and I really love the directional rocker switch on the 3/8 impact gun. There is nothing better if you want to work a nut/bolt in and out a few time

 

[James1979]

I saw that about the new M18 on the torque test channel. My lads M12 stubby has been back for repair twice now, one of his M18 grinders has been back too. To be fair they did collect them and repair within a week.

Snap On will always have haters purely due to the cost, I'm not on the spanners for a job but I have quite a bit of Snap On stuff and most of it is just nice to use. Maybe it's a placebo effect, if it is then so be it. I can see many good reasons for not having it, if you have workers who think smacking ratchet/spanners/screwdrivers etc with a hammer is proper use then you really don't want to be spending £100+ on Snap On ratchet. The one thing I really like is the amount bits I bought years a go which you can still buy today but cost twice as much as they did when I bought them.

I have some 14.4v Snap On stuff and I really love the directional rocker switch on the 3/8 impact gun. There is nothing better if you want to work a nut/bolt in and out a few time

I know of a couple of M18 grinders that have gone back. Brushless means it’s hard to repair yourself.

I abuse mine and it’s not dead yet.

I’ve known of one M18 1/2” impact smash the gearbox casing on the front. That was one of the early gen 2 and Milwaukee replaced it and gave him a load of free crap. I think I’m an effort to keep him quiet!

Again, mines fine and it’s abused.

I had a 12v snap on one back in the day. With the hexagonal battery. It was fine. Just not a patch on this twin hammer Lion modern stuff

 

[armalites]

I know of a couple of M18 grinders that have gone back. Brushless means it’s hard to repair yourself.

I abuse mine and it’s not dead yet.

I’ve known of one M18 1/2” impact smash the gearbox casing on the front. That was one of the early gen 2 and Milwaukee replaced it and gave him a load of free crap. I think I’m an effort to keep him quiet!

Again, mines fine and it’s abused.

I had a 12v snap on one back in the day. With the hexagonal battery. It was fine. Just not a patch on this twin hammer Lion modern stuff

They don't seem to be too fussy about the warranty, my eldest has two M18 grinders. He was using one with a knot wheel and it was tight when he tried to remove it, hit the spanner with palm of his hand it broke the pin and casing. We sent it back with knot wheel still on it and they replaced the casing and the gears.

To be fair his kit works a lot harder than mine does.

 

[Keithmac]

I saw that about the new M18 on the torque test channel. My lads M12 stubby has been back for repair twice now, one of his M18 grinders has been back too. To be fair they did collect them and repair within a week.

Snap On will always have haters purely due to the cost, I'm not on the spanners for a job but I have quite a bit of Snap On stuff and most of it is just nice to use. Maybe it's a placebo effect, if it is then so be it. I can see many good reasons for not having it, if you have workers who think smacking ratchet/spanners/screwdrivers etc with a hammer is proper use then you really don't want to be spending £100+ on Snap On ratchet. The one thing I really like is the amount bits I bought years a go which you can still buy today but cost twice as much as they did when I bought them.

I have some 14.4v Snap On stuff and I really love the directional rocker switch on the 3/8 impact gun. There is nothing better if you want to work a nut/bolt in and out a few time

I do look after my tools and view them as an investment.

Snap-On ratchets are 2nd to none and as you say and all their tools are a pleasure to use which is what you want when on the spanners all day.

I have an M12 3/8 Stubby at work bought it a year or so back and it's been flawless.

Just bought another for home and I hope Milwaukee haven't "revised" these as well!.

M12 ratchet spanners are great as well.

Last big Snap-on spend was a set of long flank drive spanners, not cheap but just "nice" to use.

My lad is building up his kit with Halfords Advance and they are perfectly usable. Did treat him to a set of Snap-On screwdrivers recently though..

 

[doobin]

I've had no problem so far with my Milwaukee guns (M12 1/2", M12 1/2" 90 degree, M18 large 1/2" and M18 3/4). The Makitas before hand, I had multiple of the top of the range 1/2" 18v as well as the imapct drivers and used to kill them within 18 months. The Makita 3/4" died within six months. Credit where it's due, they collected it, repaired it and then returned it the next day- I still have no idea how. But I wouldn't recommend Makita for impact stuff any more, and their grinders are well behind Milwaukee.

 

[Greeves246]

We had a Snap on van that called on us every month, I always paid cash but one lad bought on credit and built a sizeable debt up. He left quite suddenly and the Snap on bloke never managed to track him down as far as I know.

 

[James1979]

We had a Snap on van that called on us every month, I always paid cash but one lad bought on credit and built a sizeable debt up. He left quite suddenly and the Snap on bloke never managed to track him down as far as I know.

Often wondered about this.

Ive always assumed it was based on a credit check or something.

 

[Cobbler]

We had a Snap on van that called on us every month, I always paid cash but one lad bought on credit and built a sizeable debt up. He left quite suddenly and the Snap on bloke never managed to track him down as far as I know.

I only thought about that the other day, I wondered if I still owed the Britool van man from 1965 or whether it was stopped from my final £2-15-00 a week wages.

Edit, just changed the date, it was 1965, not 1975 as I originally put. must have been brainfade!

 

[armalites]

We had a Snap on van that called on us every month, I always paid cash but one lad bought on credit and built a sizeable debt up. He left quite suddenly and the Snap on bloke never managed to track him down as far as I know.

Depends on how the credit is done, dealers can there own bit but the bigger numbers are all signed up on proper finance agreements with Snap On so there's no running away from it.