Tiggy_dorset
It looks just like a bought one!
- Messages
- 1,970
- Location
- Weymouth, Dorset, UK
Well my 251 AC/DC machine started showing a glitch. The LCD display showed the figure '1' permanently. Nothing I did altered it. All controls worked fine and welded as it should do, just without a display to reference to - suspected a faulty display unit.
Phoned R-Tech and spoke to Daz from technical. Well-spoken, friendly and very helpful, he agreed that it could just be a faulty display (not a common problem), but with a possibility that the problem might also be the board.
He arranged collection on Monday.
Today (Friday) he called me, all fixed. Problem was simply a faulty display. New one fitted and calibrated, other checks performed that no other issues were present. Back on a courier, should receive it on Monday.
My machine is a few years outside of warranty.
Total cost of:
Courier arranged for pick up
Problem diagnosed, part replaced and calibrated
Courier arranged for return delivery
= £65
Happy R-Tech customer
Phoned R-Tech and spoke to Daz from technical. Well-spoken, friendly and very helpful, he agreed that it could just be a faulty display (not a common problem), but with a possibility that the problem might also be the board.
He arranged collection on Monday.
Today (Friday) he called me, all fixed. Problem was simply a faulty display. New one fitted and calibrated, other checks performed that no other issues were present. Back on a courier, should receive it on Monday.
My machine is a few years outside of warranty.
Total cost of:
Courier arranged for pick up
Problem diagnosed, part replaced and calibrated
Courier arranged for return delivery
= £65
Happy R-Tech customer