- Thread starter Jixer
- Start date
8ob
Member
- Messages
- 14,250
- Location
- Nescient in the vale
Only thing I have found wrong with the cheap impact sets is the od of the sockets, they are a fair bit chunkier than the better brands and some of them wont fit into the wheel nut/bolt holes of ali wheels. Other than that they are good, had no failures.
Bob
Memmeddu
Member
- Messages
- 5,767
- Location
- Italia Sardegna
I don't use impacts for tightening up I use a torque wrench for that.What do you torque them Fiat wheel nuts up to? They will be fine.
Impacts comes in handy for disassemble and fast reassemble but I don't tighten things up especially after having messed up a suspension bolt once (still have to fix it
)
Memmeddu
Member
- Messages
- 5,767
- Location
- Italia Sardegna
I have a specific set for wheel nuts/bolts, they are Parkside and have the Teflon/plastic sleeves on to avoid damages
Unfortunately I've had a socket failure truly not expected or catastrophic but made me think.
3/4" drive 32mm socket opened up loosening axle nuts on my little Punto, they were not torqued that much honestly I could have used a breaker bar too as they were just 240Nm on M22x1.5 threads (not sure but surely not bigger than that)
I used to shop with Banggood and they were good to deal with, any issues were quickly dealt with and no hassle over refunds. If I was buying tools or engineering consumables I would recommend using them. The Drillpro branded stuff is generally decent.
As a contrast AliExpress are ok until something goes wrong.
Then they are a nightmare to deal with.
They will do anything they can to avoid a refund.
They will give you a partial refund even though you ask for a full refund.
That makes getting a full refund nearly impossible.
In the event of a claim they ask for some daft irrelevant evidence that has no bearing on the claim in hand.
They either employ the stupidest customer service agents or you are dealing with an AI.
They will promise you that the will sort things out but they either do the wrong thing or do nothing.
They ask you to return items to China at your own cost, promising to refund you if the item is faulty. The postage cost is often more than the value of the item.
Then they are a nightmare to deal with.
They will do anything they can to avoid a refund.
They will give you a partial refund even though you ask for a full refund.
That makes getting a full refund nearly impossible.
In the event of a claim they ask for some daft irrelevant evidence that has no bearing on the claim in hand.
They either employ the stupidest customer service agents or you are dealing with an AI.
They will promise you that the will sort things out but they either do the wrong thing or do nothing.
They ask you to return items to China at your own cost, promising to refund you if the item is faulty. The postage cost is often more than the value of the item.
You have to remember AliExpress are just a marketplace, the same as eBay, so you're not actually dealing with AliExpress, you're dealing with individual sellers.
My advice for dealing with aliexpress is this.
Take many photos/video of the packaging when your item arrives, especially the label.
An unwrapping or unboxing video is advised.
If an item is faulty take a video of it not working.
When you contact customer services you are dealing with Aliexpress, not the supplier.
Assume you are talking to a 5 year old on the online chat. They are probably an AI and a stupid one at that.
Explain everything in simple but firm words.
Quote item and order numbers.
Take screenshots of the order page and any other relevant pages.
Ask to speak to a person instead of an AI.
They might refer you to a higher team. I think this means that you get to talk to a human instead of an AI.
They will contact you by email. For some daft reason you sometimes cannot reply directly to the email.
So you have to go back to the stupid chatbot in customer services. Who then refers you to the higher team. The cycle continues!
I think they hope you will get fed up and give in.
I wouldn't buy anything expensive there unless it had a UK return address.
Take many photos/video of the packaging when your item arrives, especially the label.
An unwrapping or unboxing video is advised.
If an item is faulty take a video of it not working.
When you contact customer services you are dealing with Aliexpress, not the supplier.
Assume you are talking to a 5 year old on the online chat. They are probably an AI and a stupid one at that.
Explain everything in simple but firm words.
Quote item and order numbers.
Take screenshots of the order page and any other relevant pages.
Ask to speak to a person instead of an AI.
They might refer you to a higher team. I think this means that you get to talk to a human instead of an AI.
They will contact you by email. For some daft reason you sometimes cannot reply directly to the email.
So you have to go back to the stupid chatbot in customer services. Who then refers you to the higher team. The cycle continues!
I think they hope you will get fed up and give in.
I wouldn't buy anything expensive there unless it had a UK return address.
cheb
Member
- Messages
- 3,782
- Location
- Not where you'd expect
My recent experience with AliExpress: I ordered three things, one turned up and the other two didn't. The non arrivals were automatically refunded in full, I didn't have to do anything.
I'd use them again but not for anything more than about £20.
I'd use them again but not for anything more than about £20.
