mart
Member
- Messages
- 1,899
- Location
- South Yorks
I made a decision to go for a quality flaring tool, and decided on a Sykes-Pickavant set (probably influenced subliminally by Malcolm’s opinion on this brand).
There are several dealers in the Sheffield area, but I was pleasantly surprised to find that the best deal came from a company called Prime tools & workshop supplies. www.PrimeTools.co.uk
Generally, I like to go and have a look at the item I intend purchasing, but Prime tools is not in my area. There was no need for me to be concerned. Jonathan-the guy I discussed my requirements with was a great person to talk with on the phone. Very pleasant, and I immediately felt very confident in ordering from an internet company that I had not even heard of until last week.
Of course, it is easy to make promises once you have taken a credit card payment, but this place really were top notch in every way. The order was placed with Sykes the same day, and then routed to P tools before despatch to me, and arrived by courier within 3 working days. Phone calls were returned when promised and not a single excuse in sight.
I later ordered a separate item that I required quite urgently, and Jonathan pulled out all the stops and persuaded Sykes to route it direct to my address.
Yes, a great service and I’m very impressed. Maybe Malcolm could consider a new section for suppliers that can be recommended & the ones to avoid?
There are several dealers in the Sheffield area, but I was pleasantly surprised to find that the best deal came from a company called Prime tools & workshop supplies. www.PrimeTools.co.uk
Generally, I like to go and have a look at the item I intend purchasing, but Prime tools is not in my area. There was no need for me to be concerned. Jonathan-the guy I discussed my requirements with was a great person to talk with on the phone. Very pleasant, and I immediately felt very confident in ordering from an internet company that I had not even heard of until last week.
Of course, it is easy to make promises once you have taken a credit card payment, but this place really were top notch in every way. The order was placed with Sykes the same day, and then routed to P tools before despatch to me, and arrived by courier within 3 working days. Phone calls were returned when promised and not a single excuse in sight.
I later ordered a separate item that I required quite urgently, and Jonathan pulled out all the stops and persuaded Sykes to route it direct to my address.
Yes, a great service and I’m very impressed. Maybe Malcolm could consider a new section for suppliers that can be recommended & the ones to avoid?