Emails from BT ?

[steve_s]

Hi Guys
Iv BT internet have any of you had emails about changing your password ?
Like this Iv not clue as to weather this is a genuine email or a scam looking for me password

Hello,
You may have seen that Yahoo! announced that a copy of certain user account information was stolen from its company’s network in August 2013.
Yahoo! is the provider of some of BT’s customers email accounts and as your BT email account is provided by Yahoo! we believe your email account may have been affected.
As a precautionary measure we strongly recommend that you reset your password and security question, especially if you haven’t updated it since August 2013. We are sorry for this inconvenience.
Resetting your password
To reset your password and security question go to bt.com/changepassword
To find out more about how to protect yourself online and for tips on how to create strong passwords visit bt.com/protect-yourself

Libby Barr
Managing Director, Customer Care
Don't click suspicious links
If you think you've been sent a 'phishing' or scam email that's been made to look like it's from BT, don't click any of the links - especially if they ask you to check or confirm your account details. If you want to do that, it's safer to type bt.com/mybt into your browser so you know you're going to the right place and you can also forward the email to our dedicated mailbox - phishing@bt.com - and delete the email.

To find out more about how you can protect yourself against scam emails, go to bt.com/phishing
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© British Telecommunications plc 2016. We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000).

All this information was correct on the date we sent this email. See our terms and conditions.

 

[eSCHEn]

It actually looks legit to me (can't be 100% as it's not in my client to examine further).

• They didn't provide a clickable link to do something.
• They don't want anything from you.
• They're not bleating on in panic.

It's sensible advice given how many accounts were breached. Trouble is, those breaches could be years old (cheers yahoo for keeping that one quiet).

Basically Steve if you want to go to BT's site and change your password then it's no bad thing. Just make sure you get the real BT site and don't click on anything in an email (as you quite rightly haven't).

 

[rtbcomp]

I got one of those too (I'm with BT). As said ^^ go to BT straight to BT without clicking a link in the Email, via your bookmark or type in the URL printed on a letter from BT.

 

[eSCHEn]

I got one of those too (I'm with BT). As said ^^ go to BT straight to BT without clicking a link in the Email, via your bookmark or type in the URL printed on a letter from BT.

As you've got a client and can examine the headers further, does it look legit to you?

 

[Seadog]

It is genuine. A huge number of Yahoo account details were stolen in 2013 and 2014 and released onto the market.

 

[rtbcomp]

As you've got a client and can examine the headers further, does it look legit to you?

I've deleted it.

 

[Robotstar5]

I changed mine in 2013 after the initial problems, but had the same e-mail recently.

 

[ChrisJ]

If in doubt I always go direct to the website via the browser not the email link.

 

[Mee]

+1

 

[The_Yellow_Ardvark]

We have BT for one of the Land lines. We got a letter from BT telling us if we use the land line for interenet use and if we have a Yahoo accont they are advising to change your pass word, Via yahoo home page.

They also have informed us, as a valued customer, that there are reports of a possible scam asking you to do the same thing, but via e mail.

I never respond to anything via a email. To many scams. one reason I never give out my e mail.

If in doubt, doubt.

 

[skotl]

BT uses Yahoo to provide its basic mail service. So, as above, you should go and change your password.

By the way, this is the second major Yahoo breach and the breach from a couple of years ago was only discovered in the last week or so. I wouldn't trust Yahoo as far as I could throw them so please don't believe that because you changed your password a year or more ago that you're safe - the discomfiting fact of the matter is that Yahoo simply don't know. They could have been hacked last week and might not find out for another couple of years!
If you're on Yahoo right now (including through BT) I'd go ahead and change your password. I would also seriously recommend getting away from Yahoo entirely...

 

[skotl]

Oh - and don't use the same password that you use with Yahoo, on any other service - use a unique one for Yahoo so that at least if (when?) it gets hacked again then your credentials are only exposed on that site.

 

[cumbriasteve]

Oh - and don't use the same password that you use with Yahoo, on any other service - use a unique one for Yahoo so that at least if (when?) it gets hacked again then your credentials are only exposed on that site.

You are one of our PC techy guys... any suggestions for a free e mail provider for My Average, a simple easy to use, no need for massive storage and not linked to any others.

I have found GMX and so far that seems ok, have been using it as a dumping ground for shopping, no sign of Yahoo knowing I have it so don't think there is any link to them.

 

[Robotstar5]

I use a gmail address as a "throwaway" account.

 

[Man-in-shed]

The company number at the end of that email is bogus.

 

[skotl]

You are one of our PC techy guys... any suggestions for a free e mail provider for My Average, a simple easy to use, no need for massive storage and not linked to any others.

I have found GMX and so far that seems ok, have been using it as a dumping ground for shopping, no sign of Yahoo knowing I have it so don't think there is any link to them.

I use a gmail address as a "throwaway" account.

+1 for gmail. Gmail also supports "sub-addressing" (discussed here) so that you can use "+extensions" on your email address, creating throwaway addresses for different sites that can easily be blocked if they start spamming you.
If you're a fan of desktop email, using Outlook Express, Outlook or Windows Mail (or their equivalents on Mac/Linux) then you can still connect to a gmail account using these tools. Same thing for your phone email client.

 

[Robotstar5]

The "sub addressing" works, I tried it after reading your post

 

[steve_s]

Thanks Guys thought it was a bit sus I have also had this mail on another email address I have a gmail one with the extra line iv highlighted so defo not from BT me thinks

Hello,
We emailed you on Friday 16th December about the recent Yahoo! announcement. Yahoo! announced that a copy of certain user account information was stolen from its company’s network in August 2013. Yahoo! is the provider of some of BT’s customers email accounts and as your BT email is provided by Yahoo! we believe your account may have been affected.
In our recent email we strongly recommended you reset your password and security question as a precaution, especially if you haven’t updated it since August 2013. We’ve noticed you haven’t reset your password and security question yet.
We take your security seriously so if you haven’t reset your password and security question in the next 7 days we’ll stop access to your account until it has been reset.
Resetting your password
To reset your password and security question go to bt.com/changepassword and choose the BT Yahoo option.
To find out more about how to protect yourself online and for tips on how to create strong passwords visit bt.com/protect-yourself
If you’ve already updated your password in the last 48 hours then you don’t need to do anything else.

Libby Barr
Managing Director, Customer Care
Don't click suspicious links
If you think you've been sent a 'phishing' or scam email that's been made to look like it's from BT, don't click any of the links - especially if they ask you to check or confirm your account details. If you want to do that, it's safer to type bt.com/mybt into your browser so you know you're going to the right place and you can also forward the email to our dedicated mailbox - phishing@bt.com - and delete the email.

To find out more about how you can protect yourself against scam emails, go to bt.com/phishing
BT


My BT




Help




Protect Yourself




Privacy Policy


Don't miss out on our emails
To make sure our emails get to your inbox, add bt.athome@ecomm.bt.com to your address book.
© British Telecommunications plc 2016. We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000).

All this information was correct on the date we sent this email. See our terms and conditions.

 

[skotl]

The company number at the end of that email is bogus.

Errr... welcome to the forum I guess...

BT PLC would seem to disagree with you

We have the internet, too...

 

[skotl]

Thanks Guys thought it was a bit sus I have also had this mail on another email address I have a gmail one with the extra line iv highlighted so defo not from BT me thinks

Hello,
We emailed you on Friday 16th December about the recent Yahoo! announcement. Yahoo! announced that a copy of certain user account information was stolen from its company’s network in August 2013. Yahoo! is the provider of some of BT’s customers email accounts and as your BT email is provided by Yahoo! we believe your account may have been affected.
In our recent email we strongly recommended you reset your password and security question as a precaution, especially if you haven’t updated it since August 2013. We’ve noticed you haven’t reset your password and security question yet.
We take your security seriously so if you haven’t reset your password and security question in the next 7 days we’ll stop access to your account until it has been reset.
Resetting your password
To reset your password and security question go to bt.com/changepassword and choose the BT Yahoo option.
To find out more about how to protect yourself online and for tips on how to create strong passwords visit bt.com/protect-yourself
If you’ve already updated your password in the last 48 hours then you don’t need to do anything else.

Libby Barr
Managing Director, Customer Care
Don't click suspicious links
If you think you've been sent a 'phishing' or scam email that's been made to look like it's from BT, don't click any of the links - especially if they ask you to check or confirm your account details. If you want to do that, it's safer to type bt.com/mybt into your browser so you know you're going to the right place and you can also forward the email to our dedicated mailbox - phishing@bt.com - and delete the email.

To find out more about how you can protect yourself against scam emails, go to bt.com/phishing
BT


My BT




Help




Protect Yourself




Privacy Policy


Don't miss out on our emails
To make sure our emails get to your inbox, add bt.athome@ecomm.bt.com to your address book.
© British Telecommunications plc 2016. We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000).

All this information was correct on the date we sent this email. See our terms and conditions.

Yeah - that's a bit odd. BT would definitely not send an email to your gmail account, or vice versa.
Might be some enterprising scammers jumping on the genuine BT/Yahoo debacle bandwagon.