New bandsaw , livid

[chris-law]

I decided to get a Axminster bandsaw so I could mount it to my bench , I've just spent half a day driving to Nuneaton and back to pick it up , exited to unpack it and mount it on the bench to find this

I'm bloody gutted , I'm going to be faced with another drive down there by the looks of it .
Maybee I should have checked it before I set off , but even more importantly they should have .

 

[Shox Dr]

****!!!!!

I'd not be a happy bunny. Call'em up and tell them you want another deliverying ASAP plus some goodies FOC

 

[steve.h]

That must have took one hell of a pounding to break like that. bad show on their part to not check products before they sell them, I would alsways check each machine even a basic visual check would of flagged that one up.
Should you name and shame....

 

[chris-law]

I'm going back now , they are going to give me £50 back, if I didn't have bad luck I'd have no luck at all.
Only consultation is my old man said he would pay for it , cheers dad

 

[Shox Dr]

But 50quid wont pay for your petrol

 

[wheresmejumper]

demand to keep the old one for your trouble
handy spares or other project

 

[Buzza]

When my power hacksaw arrived from Axminster the electrical junction box was smashed to pieces, the woman on the phone said we will send you the parts to repair it ! I said you can send another machine which has been checked or cancel it, got a replacement all intact two days later.

 

[chris-law]

£40 for fuel , got some discount on a vice so effectively got £65 back , still a bloody pain though
Oh and a second blade for free , but I'd negotiated that on the first trip

 

[cumbriasteve]

If it was like my bandsaw from MM then it will have been strapped up in a thick cardboard box and very inaccessible.

So not really viable for you to check in the shop and in fairness the shop can't be expected to open every box they sell and check every part.

Damage like that can be caused with one good bang and little external damage to the packaging

As annoying as it is these things happen and at least they have not come back with the argument you have dropped it, which some of the less customer friendly places may have well done.

I would have probably been satisfied if they had delivered the replacement which they may have done if you had pushed for it.

 

[chris-law]

To be fair they did offer to send a replacement, the problem is being there to swap it , normallyid have opened it for a sneak peek , somehow I managed to resist

 

[edward]

Ouch! thats sucks Chris - sorry to hear about that, pain.

On a separate note I was thinking of buying the MCB1155HD - is your bench mounted one the MCB100A??

Please do a post saying how setup/tests go with it when you get your replacement, would be interested to hear how you get on with it

Cheers
Ed

 

[chris-law]

I got the mcb115hd , I just left the stand off and put it on the workbench , I had problems with the blade coming out of the rollers but hopefully I've fixed that .
The finish leaves a bit to be desired , but then it's made to aprice a suppose.
Initial cutting impressions are good though which is the important part , tried 45mm steel bar ,20mm a304 and some t6061 I think and it sliced through those rather quick , or faster than I was expecting .

 

[Marcus McGuinness]

I bet you couldn't believe your eyes. Do you think that's what they meant by swivel head?

Mac

 

[edward]

Are you using a bi metal blade?

 

[chris-law]

To say I was gutted would be an understatement lol, at least they gave me something back to compensate my time and fuel .

 

[chris-law]

Whatever the Excalibur free ones are

 

[Shox Dr]

What did you do to get the blade to stay on

 

[chris-law]

Put a new blade on and adjusted the bearing guides , thing is the first blade worked fine for a short time .
I had a look at those Chinese lathes and milling machines while I was there , boy am I glad I bought the lathe and mill I did .

 

[Marcus McGuinness]

What are their main problems?

Mac

 

[chris-law]

30mm a304 round bar 5.5 mins to cut
T6061 25mm square 55 seconds