Craig-SM
Member
- Messages
- 2,315
- Location
- Heckmondwike
I have and enjoy quite a few Halfords Advanced bits, very dependable quality and easy warranty for the price, especially if you get things on sale.
My only worry is, 'will Halfords still be in business when I need to warranty this one day?'
You need to worry more about who you get at Halfords. Professional (name before Advance) torque went ping so took it back and the young lad said this doesn't have a lifetime warranty only Advance does. Tried to argue it out and he got the assistant manager, who said the same thing but in a more derogatory tone. Just then the manager walked past with the regional manager so I collared them and it was the regional manager that said I was right and it was the previous name and warrantied. The name had only changed a couple of years ago.
Returning cracked sockets and broken bits (too often, now use Bahco) was always a lottery to which monkey would be operating the till to authorise the exchange show much more time was wasted on what started out as quick job. Luckily never had to exchange a spanner.


