Euro car parts

[sardine]

I got a battery from them six weeks ago and it started refusing to charge after a couple of weeks, took it back today expecting a frosty reception and lots of shaking heads but they exchanged it right away and not even any paperwork , I was in and out in 5 mins.

That's pretty good customer service .

 

[8ob]

I got a battery from them six weeks ago and it started refusing to charge after a couple of weeks, took it back today expecting a frosty reception and lots of shaking heads but they exchanged it right away and not even any paperwork , I was in and out in 5 mins.

That's pretty good customer service .

Buy a lottery ticket

Bob

 

[Guineafowl]

I use them quite a bit. The chap behind the counter doesn’t give a toss whether you’re buying something, exchanging the wrong part, bringing back a faulty part, or claiming the exchange refund for a caliper. Just sorts it out and moves onto the next customer.

I do like the more traditional auto parts shop nearby, though. They’ll pull up parts diagrams for you and help you get the right bits.

 

[Richiew]

Minion with no skin in the game.

"I get paid regardless. Whatever! Pass it back down the supply chain"

 

[Burdekin]

I got a battery from them six weeks ago and it started refusing to charge after a couple of weeks, took it back today expecting a frosty reception and lots of shaking heads but they exchanged it right away and not even any paperwork , I was in and out in 5 mins.

That's pretty good customer service .

Always found the guys in Aberdeen excellent and more than helpful. I was in today buying some stuff and a guy was exchanging some brake pads, no quibbles at all and super friendly service.

 

[roofman]

Euro are ok but you still need to buy with your eyes wide open from them, i've had some wacky named products that look very cheaply made. I think there profits are based on quantity rather than quality hence the no quibble return policy. I use them all the same though for non critical parts.

 

[bourbon]

Where I work, We get half a rainforest printed, you sign a copy in duplicate, then you get the refund. If we don't follow the correct standard, It's an interview with the area manager, without tea and biscuits

 

[winchman]

I stopped using Euro as 90% of the stuff didnt fit or was very poor quality.

 

[angellonewolf]

I got a battery from them six weeks ago and it started refusing to charge after a couple of weeks, took it back today expecting a frosty reception and lots of shaking heads but they exchanged it right away and not even any paperwork , I was in and out in 5 mins.

That's pretty good customer service .

i dont do much car work unless i have to

but had a battery off them and was 10 months old and kepted loosing charge they replaced no problem and allowed upgrade as well i paid for a better higher power one and just paid the differance

had a starter motor off them and been in there 2 years and no problems

only thing i do when buying parts is not buy the cheapest go middle range and they are only normaly a few quid more (if your spending 25 them pay for the 30 option 55 pay 60 90 pay 110 etc )

 

[RWD3M]

Since ECP opened a branch in Chipenham, I've used them a lot, mainly for brakes (always Brembo), and engine oil, and never had a problem.

Coincidently to the OP, I recently bought a car battery from Halfrauds (for my GT6) and when I got it home it was dead. I mean completely deat, not a single volt! I was a bit miffed but they did exchange it without issue. Well, aside from two of the children sales staff that were working there clearly not believing me and checking for themselves, separately!

 

[mart]

I got a battery from them six weeks ago and it started refusing to charge after a couple of weeks, took it back today expecting a frosty reception and lots of shaking heads but they exchanged it right away and not even any paperwork

I would have took it back after 2 weeks.I guess you were very busy.

 

[Blicksheep]

Cheap Car Parts Online | Car Parts 4 Less UK - Big Brands, Low Prices

CarParts4Less.co.uk is one of the largest online car and van retailers with Cheap Car Parts for every make and model from leading high quality brands.

www.carparts4less.co.uk

This is the same company but often cheaper and last few times I’ve used them it’s been delivered the same day by my local euro depot in a euro van with free delivery.
As mentioned above just don’t buy the cheapest on the list

 

[Richiew]

Since ECP opened a branch in Chipenham, I've used them a lot, mainly for brakes (always Brembo), and engine oil, and never had a problem.

Coincidently to the OP, I recently bought a car battery from Halfrauds (for my GT6) and when I got it home it was dead. I mean completely deat, not a single volt! I was a bit miffed but they did exchange it without issue. Well, aside from two of the children sales staff that were working there clearly not believing me and checking for themselves, separately!

Zero volts? Maybe they'd experienced this in the past from customers?

 

[MikeBs]

I ordered a pair of brake discs off them last year marked at £17.50 a side instead of £175.00.
Someone somewhere got the decimal in the wrong place.
I expected them to cancel the order due to no stock and refund my payment. When I picked them up the guy said that the stock of 50+ went in an hour, but they decided to honour the orders taken before the cost was corrected.

 

[mart]

I ordered a pair of brake discs off them last year marked at £17.50 a side instead of £175.00.
Someone somewhere got the decimal in the wrong place.
I expected them to cancel the order due to no stock and refund my payment. When I picked them up the guy said that the stock of 50+ went in an hour, but they decided to honour the orders taken before the cost was corrected.

I imagine quite a few were flogged on E Bay for a decent mark up.

 

[Migmac]

I use them now and again, some stuffs ok other stuff not so good. If I can,I get my son to order stuff through his work. If we’re lucky same day delivery or at worst next day