- Thread starter Jlg
- Start date
Jlg
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- Cumbria
For some reason it’s taken two weeks then it’s saying return to sender requested even though no one has
MoreWellie
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- Bedfordshire, UK
The first message is the same as one I had last year when I sent a large parcel. They kept saying it was ready in the local depot/out for delivery but it didn't happen, after several days of cycling messages on tracking I got a similar message to yours and it then went 20 or so miles away from the delivery address to a different depot. It was then delivered by a hermes lorry rather than the local van/car driver. The overall delivery took about 10 days. I had sent a smaller parcel a week before to the same address and that went through normally so size matters
I have only had 1 parcel returned by them out of more than a 100 that I have sent in the last year. I found out from the recipient that the local Hermes delivery driver never delivered to this particular MOD site with the assumption being that it was several miles away from anyone else and he didn't have enough time to include it on his round. I then resent the box via royal mail and it was delivered fine
Overall the service has been very good
I have only had 1 parcel returned by them out of more than a 100 that I have sent in the last year. I found out from the recipient that the local Hermes delivery driver never delivered to this particular MOD site with the assumption being that it was several miles away from anyone else and he didn't have enough time to include it on his round. I then resent the box via royal mail and it was delivered fine
Overall the service has been very good
lchris21
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LOL.............Ive used Hermes for years..............not anymore. I'm currently 2 months into an endless trail of messages, and online chat, claim forms trying to get compensation on a package they chose to "destroy"........yep I kid you not. They have the option to destroy your item, no if's no buts, no evidence to prove they have 
.
MCO online for me, next step. They've had enough time.........even with the current situation which every p##s poor supplier is now falling back on....best of luck!
.MCO online for me, next step. They've had enough time.........even with the current situation which every p##s poor supplier is now falling back on....best of luck!
mtt.tr
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LOL.............Ive used Hermes for years..............not anymore. I'm currently 2 months into an endless trail of messages, and online chat, claim forms trying to get compensation on a package they chose to "destroy"........yep I kid you not. They have the option to destroy your item, no if's no buts, no evidence to prove they have
MCO online for me, next step. They've had enough time.........even with the current situation which every p##s poor supplier is now falling back on....best of luck!
Im worried about mine i have 6 vfds and 2x 2hp motors fingers crossed for tnt
If i can afford to loose it I use couriers , if its important or valuable then it has to be royal mail , tracked and signed for.
I love the online tracking app ,, Its just so exciting to watch an items progress. Then again , maybe I need to get out more.
lchris21
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filed my MCOL this morning against Hermes, surprisingly easy and quick. Less than 10 minutes of online form filling......straw that broke the camels back was another random Hermes contact centre email over the weekend asking me to fill in their online claims form yet again.....Ive done it 3 times already 
.......worth the £25 online court fees just to find out what the response will be from them?.........its a principle thing now....... hopefully I wont be another £25 down
.......worth the £25 online court fees just to find out what the response will be from them?.........its a principle thing now....... hopefully I wont be another £25 down
Olderisbetter
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After watching the episode of Joe Lycett's got your back on channel 4 i suspect i know where a lot of the parcels are right now.
