Good service

[Perry Owens]

I ordered a sheet of 26swg copper from Noggin End Metals last week. It arrived next day and I put it to one side. When I went to use it this morning I found it was marked up as 24swg. I emailed Mike at Noggin re the mistake and got a reply withing minutes - the correct item would be mailed on Monday and please keep the 24swg for future use. Nice to find a supplier who looks after the small user.

Perry

 

[Bill Edwards]

Good customer service as it should be. Everybody knows mistakes happen, what counts is how it gets put right.

 

[Norm]

Excellent customer service, nice to hear.

 

[brightspark]

miles tools sent me a bag of small grinding disks and cutters I rand and said it was supposed to be a chainsaw guide and file they sent me the correct tool out and -said keep the grinders