Frustration and morons .

[roblane65]

To start I'm not nameing names although some may put two and two together. anyhow I was going to upgrade the mig to something a bit fancy and found a good deal local supplier, so friday pm calls in asks few questions and yes we have one . Champion the bester goes up for sale and went quickly ( could have sold it five times over ) So first thing this morning money in hand into the suppliers I go . Couple questions and, I'll take it " i'll just get it " he says . It's not in the store must be in the warehouse .......... can we see what's coming ,
Any way he's back and lots of whittering and pointing fingers at the used one sitting on the floor in the corner from behind the counter " uhh we havn't got one " can one in a couple days though . OK says I give a call and let me know , after dinner I get a call " yes they one left stock 2-3 days it'll be here " great 20 mins later " i've just gone to place the order but it'll be £200 more is that ok ? " !!! needless to say my answer no. I really wanted to rant at him but whats the point can speak to the Boss "He's on holiday till thusday " that conversation will be coming incompentance at it's best and much frustration
I feel a bit now but I'm migless .

 

[Mike B]

Doesn’t help you but I might as well say it, but if a rookie error selling what you had before you’d seen its replacement. I know in many instances people don’t have the disposable cash lying round to buy new and be able to wait until old one is sold, but if you rely on it for a living it’s probably not a wise choice. Guess you were particularly unlucky this time but I don’t trust most suppliers to do what they say they will.

 

[cocker]

Sorry for your loss .
Wouldn't a deposit have secured it ?

 

[roblane65]

Doesn’t help you but I might as well say it, but if a rookie error selling what you had before you’d seen its replacement. I know in many instances people don’t have the disposable cash lying round to buy new and be able to wait until old one is sold, but if you rely on it for a living it’s probably not a wise choice. Guess you were particularly unlucky this time but I don’t trust most suppliers to do what they say they will.

I don't rely it for a living , however I did go in person into the shop to check they had one ! In fact on the net they still listing as two availible .

Sorry for your loss .
Wouldn't a deposit have secured it ?

It wasn't sold to some else , they didn't have one in stock to sell in first place. even though accordig to their stock they had 2 or is that 1 or possibly even none
Do they not know ? obviously Not

 

[bourbon]

Is it still on their website?

 

[roblane65]

Well on their fleabay listing it says 2 available with a silly price then call for best price I'm just going to leave it now till the boss is back and see what he's got to say . I just wanted to vent as nonsense like this boils me pee . Its a small trade counter so how hard can be know what stock youv'e got ?
My thinking is with all the pointing at the manky one in the shop some ones been in with a problem one kicking up stink and they've given em a new one , no sale so still showing as stock just a theory . It wasn't just that it was the apathy of the staff , that shrug the shoulders attitude just seems all to common these days .

 

[cocker]

Could the forum sponsor match the first price ?

 

[AKN]

Well on their fleabay listing it says 2 available with a silly price then call for best price I'm just going to leave it now till the boss is back and see what he's got to say . I just wanted to vent as nonsense like this boils me pee . Its a small trade counter so how hard can be know what stock youv'e got ?
My thinking is with all the pointing at the manky one in the shop some ones been in with a problem one kicking up stink and they've given em a new one , no sale so still showing as stock just a theory . It wasn't just that it was the apathy of the staff , that shrug the shoulders attitude just seems all to common these days .

I've lots count of the number of times I've been told, on phone, website,email etc that a trader has what I want in stock only to find they cannot find one when I get there! On larger items I ask if they can tell me the serial number of the item, or to confirm some detail that would require sight of the thing itself, this has saved a couple of wasted trips.

 

[bricol]

I've lots count of the number of times I've been told, on phone, website,email etc that a trader has what I want in stock only to find they cannot find one when I get there! On larger items I ask if they can tell me the serial number of the item, or to confirm some detail that would require sight of the thing itself, this has saved a couple of wasted trips.

I've asked for a photo of the actual item before now - especially if I'm trying to confirm it is what they say it is, in the case of rare, or easily confused items.

 

[addjunkie]

Well on their fleabay listing it says 2 available with a silly price then call for best price I'm just going to leave it now till the boss is back and see what he's got to say . I just wanted to vent as nonsense like this boils me pee . Its a small trade counter so how hard can be know what stock youv'e got ?
My thinking is with all the pointing at the manky one in the shop some ones been in with a problem one kicking up stink and they've given em a new one , no sale so still showing as stock just a theory . It wasn't just that it was the apathy of the staff , that shrug the shoulders attitude just seems all to common these days .

Go shop elsewhere and tell the boss on Tuesday. He doesn't know if you buy 1 machine or 20 a year.

what machine are you trying to buy?

 

[roblane65]

I was going to get a Kemppi minarc mig .

 

[roblane65]

Well I spoke to the Boss this morning and was told that there was in fact a machine their I could have bought ! . The display minarcmig was in his office and I could have had a bit more discount on it !!!!!!!!!!!! . The staff didn't know that which made me even a bit more annoyed . No matter " I've ordered elsewhere now " was the reply it arrived on my doorstep this morning albeit a bit dearer.

 

[Norsk]

Years ago now I was in the market for a new wood chipper. A rep dicked me around with cancelled delivery dates, trying to get me to purchase the one they had in stock etc. I ended up buying another make but had it delivered to the prats yard where I collected it.