eBay to PP refunds - heads up?

[Gragson]

Maybe not news to some, but just putting it up in case for some.
Got an eBay seller refund for an out of stock item they were selling
Paid by PP transaction from bank funds - just over £500 worth.
5 days later, although status in PP is "refunded" still not in my bank account so got onto them on chat..

After checking on your account, I can see that the payment you made on the 31st of January is already completed since you processed the payment as Instant Transfer. What happens on this is we already fronted the payment for you so that the merchant will receive the payment immediately while waiting for the funds to be processed on your bank and this will take 7-10 business days (excluding weekends and holidays) to be processed by your bank.
Since the merchant already refunded the payment, we will still wait for your bank to process it on their system. I can assure you that the refund will be posted on your bank once the process is completed on of before the 14th of February.

Reads as BS to me and a nice interest making delay, and certainly changed since the separation of eBay & PP.
Potentially if they meet their 14 day deadline, 2 weeks from seller refund to getting the money back.
How long did paper cheques take to clear....

 

[Kram]

Be careful with the paypal claim, if it gets more than a few lines long they wont read it all, and whatever they decide is final I try not to use paypal, credit card has better protection.

I started a claim against a uk shop for a partial refund, but they dragged it out, so sent everything back for a full refund. Paypal dont let you change the claim, I only got the partial. Month later shop eventually refunded the rest.

 

[m_c]

Sounds right if you paid via PayPal using your bank account.
PayPal request from your bank account takes 5 working days to reach your PayPal account (I often use that method if my business PayPal account has no funds for buying anything), and once the transfer has been requested, it can't be cancelled.
Which means PayPal then won't refund that money until they've physically received it.

Using bank transfers to pay with PayPal isn't really a good option.

 

[caprinut]

My PayPal account is synced to my credit card is there a downside to that since my credit card is always at least a month behind me making a payment.

Bert

 

[roofman]

Just what i want to read after i cancelled an order tonight..how long will my refund take i wonder

 

[Justme]

My PayPal account is synced to my credit card is there a downside to that since my credit card is always at least a month behind me making a payment.

Bert

Yes, you loose the credit card protection.

 

[Gragson]

Just what i want to read after i cancelled an order tonight..how long will my refund take i wonder

I'm guessing if PP covered the instant payment you might be in the same boat? - Not sure if cancelled orders work differently or if you cancelled quickly after the purchase..

 

[Brad93]

Maybe not news to some, but just putting it up in case for some.
Got an eBay seller refund for an out of stock item they were selling
Paid by PP transaction from bank funds - just over £500 worth.
5 days later, although status in PP is "refunded" still not in my bank account so got onto them on chat..

After checking on your account, I can see that the payment you made on the 31st of January is already completed since you processed the payment as Instant Transfer. What happens on this is we already fronted the payment for you so that the merchant will receive the payment immediately while waiting for the funds to be processed on your bank and this will take 7-10 business days (excluding weekends and holidays) to be processed by your bank.
Since the merchant already refunded the payment, we will still wait for your bank to process it on their system. I can assure you that the refund will be posted on your bank once the process is completed on of before the 14th of February.

Reads as BS to me and a nice interest making delay, and certainly changed since the separation of eBay & PP.
Potentially if they meet their 14 day deadline, 2 weeks from seller refund to getting the money back.
How long did paper cheques take to clear....

Don't forget you'll loose 30p in transaction fees every time money enters your account too