Couriers........

[slim_boy_fat]

I know we all have stories, or have read reports, about poor service from Couriers - you know the kind....rude drivers, parcels minced, late delivery/uplift etc etc. But here's the reverse of the coin, just to give a plaudit to our local driver and restore some balance.

I had a parcel booked with MyHermes for uplift today, but he'd noticed it on his list yesterday and stopped in by to get it. I was away from home but he called at neighbours to see if I'd left it with them, which we sometimes do but I hadn't as I knew they were also going out later in the day. He was back this morning and it's now on its way (to @Parm ] ).

In the course of conversation I mentioned that there was another box due for uplift on Tuesday next [off on its holidays to France and @MCKDAVID ] , but that as I'd just printed the label I had to finish making up the parcel [taping up, fixing label on etc] and as that would take me a few minutes I didn't want to muck him about. "No problem" says he, "I'll wait here and have a fag while you finish off making it up".

Took me a few minutes to get organised, but he was quite happy and the parcel is now processed and dealt with. And, as an added bonus, it means that I don't have to organise my schedule around having to wait in on Tuesday for the scheduled collection. Double win!!

So they aren't all bad - there are instances of excellent service among all the dross . Kinda restores your faith in good old-fashioned standards....well, it does mine.

 

[Parm]

I know we all have stories, or have read reports, about poor service from Couriers - you know the kind....rude drivers, parcels minced, late delivery/uplift etc etc. But here's the reverse of the coin, just to give a plaudit to out local driver and restore some balance.

I had a parcel booked with MyHermes for uplift today, but he'd noticed it on his list yesterday and stopped in by to get it. I was away from home but he called at neighbours to see if I'd left it with them, which we sometimes do but I hadn't as I knew they were also going out later in the day. He was back this morning and it's now on its way (to @Parm ] ).

In the course of conversation I mentioned that there was another box due for uplift on Tuesday next [off on its holidays to France and @MCKDAVID ] , but that as I'd just printed the label I had to finish making up the parcel [taping up, fixing label on etc] and as that would take me a few minutes I didn't want to muck him about. "No problem" says he, "I'll wait here and have a fag while you finish off making it up".

Took me a few minutes to get organised, but he was quite happy and the parcel is now processed and dealt with. And, as an added bonus, it means that I don't have to organise my schedule around having to wait in on Tuesday for the scheduled collection. Double win!!

So they aren't all bad - there are instances of excellent service among all the dross . Kinda restores your faith in good old-fashioned standards....well, it does mine.

I’ll now just wait for the goons at this end to throw it over the fence

 

[slim_boy_fat]

I’ll now just wait for the goons at this end to throw it over the fence

 

[MoreWellie]

I actually enjoy sending things via myhermes

The drop off point is just over a mile away and a nice walk in the sunshine

Always surprised just how heavy a 10kg package feels after carrying it for a mile

 

[slim_boy_fat]

The drop off point is just over a mile away and a nice walk in the sunshine

Our nearest ParcelShop is c. 70 miles away, a little too far to walk in this heat.

 

[MCKDAVID]

good news, thanks

 

[addjunkie]

Must admit, Id give the same praise to this hermes man and his predesescor.

Now happy jack from dpd, is just plain, rude, bone idle, and annoys the beep out of me as he can pull away with out wheel spinning, and our drive is just hardcore.

 

[slim_boy_fat]

Must admit, Id give the same praise to this hermes man and his predesescor.

Now happy jack from dpd, is just plain, rude, bone idle, and annoys the beep out of me as he can pull away with out wheel spinning, and our drive is just hardcore.

Maybe it's just the generally happier dispositions of the Far North folk having some input too, of course.....

 

[roofman]

Dont get me started on Hermes bought a tank bag for one of my bikes,tracking says it got collected last sat morning just before lunch time,it then got to the regional depot for late afternoon and thats where the tracking stops. Go on to there website and enter into a live chat with Gunga-din in India and they tell me its officialy lost and claim off seller then cut the live chat session just like that Cant talk with a human here in blighty at all, its a pre-recorded message saying its at depot and has not moved.

 

[Pete.]

I have a drop-off shop right on the corner and touch wood I've never had a parcel go astray nor be damaged by Hermes.

 

[slim_boy_fat]

^^ Well, I post as I find.

I had occasion to cancel a booked uplift within a day of making the online booking. and the refund was sorted out quickly & efficiently. The lady involved was, I suspect, in the sub-continent although that's not necessarily the case of course. She didn't give me her phone number.....

 

[Chillitt]

Fedex got one horribly wrong for me last week and today DPD caused me all sorts of minor aggravation by leaving a card on the back gate rather than actually knocking or shouting. The sleeping by the gate didnt notice him.. Got the DPD app now which should make missing him again almost impossible.. I dont understand how they can be so easily put off when they are paid per parcel delivered.

 

[taxi ray]

DPD drivers get about £2.00 per parcel delivered, which sounds ok, but they have to provide a sign written van, and if they have a day off, and dpd have to provide a replacement driver the costs are horrific.

If you were to deliver 100 parcels a day, which takes some doing, your gross income is roughly £200 per day, it sounds good but it ends up not much more than minimum wage once all the expenses are added.

 

[addjunkie]

Well today I waiting for a parcel of man toys from Milwaukee. Ups were delivering. Emails etc...filling my inbox after the tell me your life storey log details.

Anyway Im pottering in the shed, mobile rings. I use it for music as single is hopless round ours. Its UPS, Icant find you can you give me directions please. So hes 3 milesaway on a single track road with 4 gates. Most wouldnt have rung for directions, and would have returned the parcel to the depot, so he deserves my praise.

He then rocks up having left his van at the end of the drive walking. Fortunatley I had the second gate shut or my two german shepards may have licked him to death.