Broadband Issues

[gaz1]

im not saying anything been down that rd had a royal bust up with bt about the line

had enough and so far never gone back

this what i have for 2 computers 1 is on net playing a game, im on here searching

 

[voipio]

To determine if the issue is the line, go into the router's diagnostics webpages and look at the Noise Margin, or SNR (signal to noise ratio) figures. To get a decent data rate, they should be around 6dB or better for downstream and upstream. If the figure is good, then the slowness of the connection could be down to contention with other users, or to the site(s) you're visiting limiting the bandwidth. Premium download sites (i.e. ones like Netflix, that a subscription is paid for) tend to have higher network bandwidth to their sites. Bandwidth tests tend to go to dedicated servers to get the maximum data rate possible, and possibly even alter the contention ratio for the duration of the test, to make it look more rosy. A bit like VW's "test mode".

 

[Ashley Burton]

Had BT out today to find a broken cable outside the front of the house, So that's a result!

Shame the previous engineer didn't find this problem 12 months ago