brass neck

[zardoz]

Switched my phone today from Orange. I had to call up the help desk. Spoke to some Asian guy called 'Brian' 3 hours later i get the same guy ringing me up pretending to be someone else asking me if i would mind rating out of 10 the helpfulness of the earlier help desk employee. So i said "eight" a pause then he says "nine" I say "No, eight" He then goes on to say "the average Orange rating is nine. Is there any way you can rate him nine out of then instead of eight" He waffled on a bit longer about average Orange ratings I was going to change it to seven but in the end i chickened out and stuck to eight, I almost gave him nine just for the neck on him. He did not seem happy with a solid eight though Bloomin cheek!

 

[AndyStobbs]

I got royally p*ss*d off with Orange when they
1. Invited me to give to a charity whrn it was all going wrong in the Phillipines
2. Invited me to bet with Ladbrokes on the football.

Why can't any company simply provide the service for which I pay them. No more no less.

 

[the snooper]

I got royally p*ss*d off with Orange when they
1. Invited me to give to a charity whrn it was all going wrong in the Phillipines
2. Invited me to bet with Ladbrokes on the football.

Why can't any company simply provide the service for which I pay them. No more no less.

id invite them to leave me alone and see what the response was

 

[AndyStobbs]

I intend to switch to Vodafone as they are the only remaining network I haven't tried and ultimately loathed. There were some unsavoury rhumors circulating years ago about Vodafone helping to fund animal research in Oxford labs - I can't find any truth in it, despite a determined search, as this would constitute instant grounds for a boycott IMHO.

 

[BrokenBiker]

orange are rip off merchants. I took out a contract with them for 35 quid a month, when my allowances ran out they were suppose to stop my service so i couldn't over spend. Anyway, they tried taking stupid amounts like 220 quid every month. When i rang them up they told me i had gone over my limits, i asked for proof and they couldn't give it to me, i asked to speak to a manager, was told he was away, asked for a copy of my data usage and calls, told that's not available. That was coming up 6 years and i still get letters off them asking for money, even after i have proved to them countless time that i do not owe them anything. They also rang my mate up and told him that because he was overdue with a few payments they wanted their phone back. Apparently they weren't too happy when he pointed out that he was a payg customer and didn't even buy the phone directly from them.

will never use them again, or o2 for similar reasons

 

[rtbcomp]

I bought a SIM-free phone and a PAYG sim and wouldn't do it any other way. If they annoy be I just get another SIM from someone else.

 

[Shox Dr]

orange are rip off merchants. I took out a contract with them for 35 quid a month, when my allowances ran out they were suppose to stop my service so i couldn't over spend. Anyway, they tried taking stupid amounts like 220 quid every month. When i rang them up they told me i had gone over my limits, i asked for proof and they couldn't give it to me, i asked to speak to a manager, was told he was away, asked for a copy of my data usage and calls, told that's not available. That was coming up 6 years and i still get letters off them asking for money, even after i have proved to them countless time that i do not owe them anything. They also rang my mate up and told him that because he was overdue with a few payments they wanted their phone back. Apparently they weren't too happy when he pointed out that he was a payg customer and didn't even buy the phone directly from them.

will never use them again, or o2 for similar reasons

Similar happened to me, blocked my phone, took a Business number off me I'd had since the 80s. Spent the next 3yrs telling debt recovery companies where to go. Orange more like Lemon

 

[zx9]

I intend to switch to Vodafone as they are the only remaining network I haven't tried and ultimately loathed. There were some unsavoury rhumors circulating years ago about Vodafone helping to fund animal research in Oxford labs - I can't find any truth in it, despite a determined search, as this would constitute instant grounds for a boycott IMHO.

I have been with Vodafone for years, they may not perfect but any concerns I have had have been dealt with quickly and you get to talk to either NI or Geordie Land when you call them.
Mrs. ZX9 keeps pointing out how much cheaper here Virgin contract is, and then complains no end when they (Virgin) invent new things to charge her for. She has a small amount of data (500mb?) included but noticed charges for any data use well within her limit was been charged for, cue long call to call centre (India) apparently an error in the billing programme, it supposedly could not cope with the concept that 23:59 is followed by 00:00 and charged for chunks of data used around this time.

 

[brightspark]

ive been with vodafone for over 25 years not ever had a problem with them 1st phone was a nokia 101 with a stikie out aerial

 

[CompoSimmonite]

If you want a major pain try cancelling a 3G contract.
I had a £10 per months SIM for my daughter in my name. Took hours of phone calls and having to pay several months when SIM no longer used to get them to cancel. This wasn't a short while after taking out the SIM but 3 years later !
3G - never again.

Paul H

 

[zx9]

ive been with vodafone for over 25 years not ever had a problem with them 1st phone was a nokia 101 with a stikie out aerial

I got to say the Vodafone shops are useless round here, not at all interested in helping you out on the price, you pay what it says in the Vodafone magazine they work from, the call centre did a great deal on an iPhone 5S and 6GB of 4G data less than I was for paying Sim only 2GB on a USB stick. Now when I am on site I set up a Wifi access point on the phone and I can down load pdf manuals for any of the kit I have to deal with mega quick, providing I can get a 4G signal, shame I've been on Salisbury Plane or in the middle of Lincolnshire a lot recently.

 

[brightspark]

ive never got a phone from there shops just rang em up and got them sent .it was cheaper

 

[AndyStobbs]

I don't want data, I don't even have a useable camera on my current phone. Not into big expenditure on the contracts, just the bare minimum.

 

[Shox Dr]

If that's the case go buy one from the supermarket (insert name) and get a giffgaff card. How many minutes do you use

 

[AndyStobbs]

600 is my present allocation, not sure how many of those I get through but have never go over. Hmmmm not sure I want to help a supermarket mop up another separate industry. I'm a very awkward person sometimes.

 

[500e]

Been with Orange \EE since day one was with Vf before, the only problem I have with EE is they would like me to be on contract they say they really want to give me a new phone but no contract no phone, so I go on with the Nokia 404 no camera, don't do data, don't even do text I just want phone calls so I pay around £7 per month for 600 min + texts I don't use
Strange as I must be one of their most faithful customers, you would think a small token ( new top of the range phone)of their appreciation would be in order ,
Still tried a BlackBerry hated it gave it back to my mate who thinks it is the best thing, the cover compared with my old Nokia was abysmal, stopped on side of road a put card back in old machine.

 

[Robotstar5]

I've been with Virgin for a few years on the basic (cheapest) sim card, phoned them to cancel when I got a phone capable of using data and they gave me unlimited data & texts plus 300 mins a month for £5 per month so can't complain. I upgrade every couple of years by inheriting Mrs Robo's old phone when she changes

 

[the snooper]

I've been with Virgin for a few years on the basic (cheapest) sim card, phoned them to cancel when I got a phone capable of using data and they gave me unlimited data & texts plus 300 mins a month for £5 per month so can't complain. I upgrade every couple of years by inheriting Mrs Robo's old phone when she changes

ive got just about the same I get a gig of data, unlimited texts and 400mins for a fiver a month

 

[mike 109444]

Switched my phone today from Orange. I had to call up the help desk. Spoke to some Asian guy called 'Brian' 3 hours later i get the same guy ringing me up pretending to be someone else asking me if i would mind rating out of 10 the helpfulness of the earlier help desk employee. So i said "eight" a pause then he says "nine" I say "No, eight" He then goes on to say "the average Orange rating is nine. Is there any way you can rate him nine out of then instead of eight" He waffled on a bit longer about average Orange ratings I was going to change it to seven but in the end i chickened out and stuck to eight, I almost gave him nine just for the neck on him. He did not seem happy with a solid eight though Bloomin cheek!

Some poor family in Asia are going hunger tonight

 

[BrokenBiker]

i pushed the boat out and went with 3. 300 mins, 3000 texts and truely unlimited data on payg for 15 quid a month, or you can have a contract and a new phone with the same deal for 16 quid, or ay least my brother in law did anyway.
i had to have the data as i use google a lot in work to find alarm fault codes on the okumas and i can pair with a laptop and get internet through my phone in the van and so on