irondarren
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Steve is doing remarkably well not joining in with this thread, but I wonder if helping people out publicly rather than with the private message system might actually increase sales.
I guess he probaly feels its not something to clutter the forum up with, as its not directly associated with welding and the theme the forum follows. But as you say Malcolm, an open air for all to view problem solving on such issues shows that he is interested in after sales service, i guess almost all is take to the pm system, always nice to see problems solved, regardless of what sort of problems they are