Yes it was a local transport company who were coming to pick it up, and it couldn’t be towed from its position on my driveway, I spent over an hour turning it off and on before it eventually went into drive and I able to get it out of my property and able to get recovered by an 18 tonne flatbedHave you tried turning it off and on again?
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More or less exactly that!Ctrl+alt+delete.......
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Funnily enough I have received a rental car from enterprise whilst my car is in for repair, it is an ev which has batteries powered by a petrol engine which power an electric motor .wow . call me old fashioned but I will stick with fossil fuels , or at best if finance permits consider hybrid self charging type maybes ...
I still don't think that's an excuse (and I applaud your patience).And I think therein lies the problem, EV’s probably need to be drip fed into the system at a slow rate over the next 20 years to allow infrastructure to slowly catch up, setting a target is proving to be an impossible task to the supplying dealerships, let alone garages outside of the dealership network.
Government targets are clearly becoming unsustainable in reality.
Being on our 4th EV, I have no issues with batteries. Less likely to problematic than a wet belt engine. Very few are failing and they are outliving the the pessimists prediction on longevity.
My wife agrees with you @skotl, I’m absolutely feeeeking boiling inside, and I’m trying to do it the very clever way, I needed to get the leasing company on my side, because they are the vehicle owners and the registered keeper, it’s all very clever through salary sacrifice, I’m just a driver of the car, believe me I’ve read the legislation, so I’ve kept a professional cool head but been very forthcoming with regards to the facts, that’s the best way to deal with this type of thing in my opinion, there’s no point in getting emotional, that’ll just close down the person you’re dealing with.I still don't think that's an excuse (and I applaud your patience).
I took delivery of my new car on November 30, 2023, and it got a puncture on christmas day. When I took it to Farmers Autofit (strong recommend) they told me the tyre variant didn't exist in the UK - I called the dealer and they confirmed that Pirelli weren't due to launch the tyre until Feb 2024. But they took a wheel off a demonstrator, drove to my house, and replaced the entire wheel on my drive.
And that was for a piece of rubber.
It's not the consumer's fault (whether that's a business or a home user) that the manufacturer hasn't sorted it's s**t out. I honestly think you need to be getting far angrier than you seem to be.
Fair. And it sounds like you know what the steps are, and when to escalate.My wife agrees with you @skotl, I’m absolutely feeeeking boiling inside, and I’m trying to do it the very clever way, I needed to get the leasing company on my side, because they are the vehicle owners and the registered keeper, it’s all very clever through salary sacrifice, I’m just a driver of the car, believe me I’ve read the legislation, so I’ve kept a professional cool head but been very forthcoming with regards to the facts, that’s the best way to deal with this type of thing in my opinion, there’s no point in getting emotional, that’ll just close down the person you’re dealing with.
If I went in guns blazing with the lease company it would probably have been a different situation, they are on my side just now as I’ve gone out of my way to orchestrate the process so far and because of that I think I’ll have a better outcome if I request them to reject the vehicle, because that’s not my decision, so I await Monday, I will drive up to Glasgow and won’t leave until I have the facts, if it’s going to be weeks to get this issue resolved, I will put pressure on the lease company and word it very carefully that this vehicle must be rejected.
I think I’m playing the best game here as showing to be receptive and understanding, but there is a limit as to what’s acceptable.
If I’d bought it myself via a dealership believe me it would have been rejected instantly.
Why did you think getting one would be a good idea?Ooooh yeh, I’m not happy just now with situation, but I won’t be played by the system.![]()

This is a vehicle from a well known make. A mate of mine is an RAC patrolman, has been for 20 years. They cannot as yet do much with EVs except recover them.
If you have had the good sense to buy a BYD, Jaycoo, Infinity, Wun Hung Lo etc ................Then the very best of luck with it.
His and his colleagues opinion is they are great. Dont need servicing, messy and expensive oil and filter changes, timing belts or water pumps and radiators etc. They are like washing machines. When it goes wrong, throw it away.






