premmington
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Am I reading that right?
Your company has a stated internal policy to refuse to accept Tesla's plus certain other EV's in part-exchange for another Vehicle?
(Non-brand?? - does that mean any brand other than the Marque your organisation sells/is a vendor for?)
"Due to the downturn in value" - suggests to me that a used EV/PHEV depreciates very heavily?
(If I am reading your post correctly.... then I can't say I'm surprised, but it still doesn't cheer me up to have my expectations confirmed).
Oh yeah - there are carparks full of used secondhand defleeted PHP BEV/PHEV cars lying about unsold.
Covid helped move a few - because of new vehicle shortages - this saved some online dealers that were stuck with dead stock from going under.
But industry position is fragile - they can find new buyers - but not used buyers (but this may change into the future?)
The market moves and changes - nothing stays still....