how much.
Considering they build the damn things, so there is no middleman costs etc and the retail price of the unit less than 1k, you've royally had your pants pulled down in the town centre
I wonder how fast TecArc are delivering and their warranty is like. It might be worth paying the little bit more they want for what looks like the identical unit supplied/made by Portamig
It's that always the case. Once they have your money the tune soon changes
why didn't they repair the components rather than change the whole board?.
Its usually not cost effective to repair PCB's on modern Invertors. Most of the modern the stuff is multi-layered PCB's, so not as easy as repairing leg mounted components on older style PCB's. I think some of our stuff has about 6 layers as I am sure most other mainstream manufacturers are
I don't think that's customer service.
It's that always the case. Once they have your money the tune soon changes
I really do try to buy from local shops ans companies, in particular goods made in the UK.
But... I'm not prepared to buy from anyone that cannot support their product.
Poor delivery times, and even poorer after sales. Someone needs a kick up the 'arris