ajlelectronics
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- Gloucester, England
Sent my man to get a gas refll to find that they have gone. It would appear that they have moved 10 miles north into Tewkesbury now. That puts the price of the gas up even more now!
- Thread starter ajlelectronics
- Start date
ajlelectronics
Member
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- Gloucester, England
It gets better... My man took the gas bottle up there for exchange to be told, "Sorry, we don't do those any more". Apparently we have to go all the way back to Innsworth and five doors down from the old place, there is a company called 'Target Tools' who do them.
If there was an alternative, I would have gone for it by now, this is just ridiculous.
doubleboost
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- 3,399
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- Newcastle upon Tyne England
They have indeed moved
Our new forum sponsor
Rob
Xtreme Plasma
Is still on the same estate
He can supply gas as well as the full range of R Tech welders
Our new forum sponsor
Rob
Xtreme Plasma
Is still on the same estate
He can supply gas as well as the full range of R Tech welders
500e
Always buy fire insurance a flood is hard start FS
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Why do firms not think about customer perception and retention. @ajlelectronics has been inconvenienced & may have been lost as a customer there will be some have gone elswere.
An existing customer is an asset to be looked after
An existing customer is an asset to be looked after
xtreme engineering
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hi.As the r-tech distributer in gloucester gas is available from Xtreme at unit14a innsworth tech park
Dr.Al
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That's interesting - I visited the KTM dealer up there a couple of months ago and saw R-Tech's office: I assumed they'd opened a second branch - it didn't occur to me they might have moved
Edward Teach
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That took some deciphering
Why?That took some deciphering
James1979
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How so?That took some deciphering
ajlelectronics
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- Gloucester, England
That's interesting - I visited the KTM dealer up there a couple of months ago and saw R-Tech's office: I assumed they'd opened a second branch - it didn't occur to me they might have moved
It gets worse... My man tells me that doors were locked when he got there, so he picked up the 'phone. They told him that he couldn't go in to actually speak to anyone and that he had to do any transacting by email or telephone.
They seem to be pretty intent on shedding previously loyal customers, which is a shame.
xtreme engineering
Forum Supporter
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- 34
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- gloucester
Im sorry to hear that you had a bad experience this time,wouldnt of thought it would have been intentional,our doors are always open to welcome you,we even have a saturday morning service from 9-12,where we have gas and a selection of r-tech machines to take away.
Bullet2012
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Cool see you Saturday.
xtreme engineering
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500e
Always buy fire insurance a flood is hard start FS
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Are you talking R-tech or Xtrme your man could not get into @ajlelectronics
Whichever it is not good
Whichever it is not good
Edward Teach
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Itsnoteasytoread,Iwanttobeabletoreadwhatever,nothavetostudyittounderstanditthankyou.
