Has any one else every had recourse to go through the F.O. and if so did it reslove well?
I have just just lodged a formal complaint about Pheonix Life - years ago i took out an endowment life policy with another company that was bought up by Phoenix - anyway long story short, I have been battling with them since before Christmas to cancel the policy and cash in the endowment and they have been slow, obstructive, have told me different things at different times - and have now lost the cheque...
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I have just just lodged a formal complaint about Pheonix Life - years ago i took out an endowment life policy with another company that was bought up by Phoenix - anyway long story short, I have been battling with them since before Christmas to cancel the policy and cash in the endowment and they have been slow, obstructive, have told me different things at different times - and have now lost the cheque...
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