Just got a paper invoice through this morning for this years hobby bottle rent and found 2 extra charges on top of the large rental fee.
Non direct debit account fee £3.60
Paper invoice fee £4.74
Never late paid on my account and set up ebilling in 2015. Never got told about the non direct debit fee being introduced.
The paper invoice fee is a joke, nearly £5.
Waiting to hear back from customer service at the mo. If they think I am paying the 2 extra fees, they can stick their bottle up the balloon knot.
Non direct debit account fee £3.60
Paper invoice fee £4.74
Never late paid on my account and set up ebilling in 2015. Never got told about the non direct debit fee being introduced.
The paper invoice fee is a joke, nearly £5.
Waiting to hear back from customer service at the mo. If they think I am paying the 2 extra fees, they can stick their bottle up the balloon knot.