lchris21
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- 1,912
- Location
- South Wales
Any broadband gurus on here got an idea on how to check historical data on broadband drop outs, historically?
I'm going through a spate at the moment, they seem to come in fits and starts? Weeks and even months with out problems, then weeks and even months with problems, drop outs, slow connection blah, blah.
Usual routine results in me wasting endless hours speaking to a script reader in some far flung destination, with not much resolved?
There's usually a standard reply, line tests, ring this number, ring that number, and then when they realise I'm not using the router they provided and they cannot do anything about it, I have to fit the original router and tell them what lights blinking or not blinking type of thing? A right pain in the hoop as you can imagine?
Just want something I can use to look back and maybe log historical data over the last few hours/days etc then arm myself with said data to have a meaningful discussion to resolve the issue.......
Nothing too in depth, just so I can say when it was off, when and for how long between such and such a time?
Thanks in anticipation
I'm going through a spate at the moment, they seem to come in fits and starts? Weeks and even months with out problems, then weeks and even months with problems, drop outs, slow connection blah, blah.
Usual routine results in me wasting endless hours speaking to a script reader in some far flung destination, with not much resolved?
There's usually a standard reply, line tests, ring this number, ring that number, and then when they realise I'm not using the router they provided and they cannot do anything about it, I have to fit the original router and tell them what lights blinking or not blinking type of thing? A right pain in the hoop as you can imagine?
Just want something I can use to look back and maybe log historical data over the last few hours/days etc then arm myself with said data to have a meaningful discussion to resolve the issue.......
Nothing too in depth, just so I can say when it was off, when and for how long between such and such a time?
Thanks in anticipation