Hello Ronan,
that's odd, as I have had several dealings with them, almost invariabbly parts by the next day. I simply used their online ordering system?
Alec
Also vat and customs handling charge to take into account nowadays. Most used to come straight in no charges but times have changed and they are grabbing everything. I used to buy a lot from USA but not now, mainly just from EU now although collapse of the £ has even made Europe expensive.I emailed them about the cost of sending spares to Dublin, did not answer, tried ringing them, no answer, gave up. To be fair the spares are cheaper from America, but the carriage costs kill it.